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SureStay Hotel by Best Western Jasper

2 1/2 star hotel
8.6/10 Excellent
(437 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Laundry facilities, a 24-hour front desk, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.

Nearby attractions

SureStay Hotel by Best Western Jasper is located in Jasper. The area's natural beauty can be seen at Gamble Park and Walker County Lake Park.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Conveniences

Vending machine

More

Designated smoking areas
Renovated entire property - march 2020

Nearest Airport

Airplane
Birmingham-Shuttlesworth International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for SureStay Hotel by Best Western Jasper
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

20%

3 star reviews

40%

2 star reviews

0%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Jasper

Latest reviews (5)

K

Kim

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

4 out of 5 stars

Very friendly and accommodating staff. We arrived late in the evening and front desk clerk was able to get us checked in quickly. She was able to get us into a room by the front door which was very helpful for elderly family member with a walker. —- Wish there had been individual bedside lights or a lamp between the beds instead of a single switch for super bright lights that came on in the ceiling above the head for both beds. It also would have been helpful to have a bedside clock/ alarm. My mom is 88 and does not use a cell phone and was disappointed the only clock was on the microwave screen across the room and could not be seen from the bed.
M

Mary

15 Feb 2024 - 18 Feb 2024
reviewed on expedia

1 out of 5 stars

Horrible place to stay, especially with your family. Dirty microwave and dresser drawers, A/C is loud as hell, and the TV is old and tiny so don’t expect to watch much tv
M

Marcelle

11 Feb 2023 - 12 Feb 2023
reviewed on hcom

3 out of 5 stars

Booked hotel for 3 family members and service dog in two separate rooms. Very dated. Rooms have doors to outside only. Sheets had stains. Remote had something crusty on it.
J

John

28 Oct 2022 - 29 Oct 2022
reviewed on travelocity

3 out of 5 stars

Very basic...not sure why they charge for a dog, but a kid stays for no charge. Beakfast area extremely cramped. It was very quiet, clean and comfortable bed. Overpriced for what you get. Ok for over night.
L

Lynn

14 Oct 2022 - 16 Oct 2022
reviewed on travelocity

1 out of 5 stars

Was required to put an unexpected $100 deposit down at check in to insure nothing was taken from the room. Shame on Best Western for allowing this to go on. It wasn’t a big deal for me, but a family traveling on a budget might be a different story.
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