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Sheraton Grand Hotel & Spa, Edinburgh

5 star hotel
Connecting rooms
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Sheraton Grand Hotel & Spa, Edinburgh is located in Old Town Edinburgh, a neighborhood in Edinburgh, and is near the airport and near a train station. The area's natural beauty can be seen at The Meadows and Arthur's Seat, while National Museum of Scotland and Edinburgh Castle are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Tynecastle Stadium or Murrayfield Stadium. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: gbp 22 for adults and gbp 11 for children

Spa

Body treatments
Facials
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Aerobics classes
Fitness center
Full-service spa
Indoor pool
Sauna
Steam room

Outdoor

Terrace

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Edinburgh Airport
10 km from this hotel
Glasgow International Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Grand Hotel & Spa, Edinburgh
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Sheraton Grand Hotel & Spa, Edinburgh

Latest reviews (5)

K

Karen

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

Ah-mazing!!! We had some flight cancellations and another accommodations issue so we needed a place for one night. I wish we’d booked this for our entire Edinburgh stay. Staff were super, club floor lounge was great. Good variety and overall what we expect for Club Floor. Room was immaculate and well appointed for our family of 3 and close to great places to eat/things to do. Very quiet room. A few steps away from the big tourist area.
A

April

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

4 out of 5 stars

Our stay was great. We did not know that the pool only allowed kids for two separate hours each day. That was a surprise. But we made it worked and enjoyed the stay.
S

Sheila

2 Jan 2024 - 5 Jan 2024
reviewed on hcom

1 out of 5 stars

Had an accident where I was sick in bed ! Charged an extortion for cleaning Then meals via Room Service - soup was hardly warm and main course chicken was so tiny I thought it was a children’s portion !! Won’t be back
D

Destiney

5 Sept 2023 - 11 Sept 2023
reviewed on expedia

5 out of 5 stars

The service was great, the Continental breakfast was amazing and just overall the care while traveling with an infant was so supportive and great! Words doesn’t do it Justice.
S

Sarah

29 May 2023 - 30 May 2023
reviewed on expedia

3 out of 5 stars

The hotel itself was lovely. Great room which was really comfortable. The hotel staff were great too and extremely helpful and polite. The big downside for us was the spa/pool. We chose this hotel specifically because it had a pool. However when we tried to go for a swim after dinner we were declined entry because my daughter is 13. We were told that children are only allowed to swim between the hours of 8:30-9:30am and 4-5 pm. I can understand a need for restricting pool access for small children but I cannot understand why a sensible 13 yr old swimming with her Mum would be sent away feeling very upset. Please look into this and be more flexible.
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