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Castle Hotel Windsor

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Castle Hotel Windsor offers a memorable stay for families, with many guests highlighting the excellent service and comfortable rooms. While some rooms may have less desirable views, the hotel's central location makes it easy to explore Windsor Castle and local attractions. Families will appreciate the hotel's proximity to amenities and the generally positive feedback regarding the staff's helpfulness.

Guest highlights

The warm and friendly service provided by the staff
The convenient location, within walking distance of Windsor Castle and local restaurants and shops
The delicious breakfast

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.

Nearby attractions

Castle Hotel Windsor is located in Windsor City Centre, a neighborhood in Windsor, and is near the airport and near a train station. Bray Marina and Wentworth Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit LEGOLAND® Windsor and Coworth Park Polo Centre. Looking to enjoy an event or a game while in town? See what's happening at Windsor Racecourse or Ascot Racecourse. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: gbp 19.50 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Outdoor

Outdoor furniture
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
London Heathrow Airport
10 km from this hotel
London City Airport
46 km from this hotel
London Luton Airport
47 km from this hotel
map

Reviews that mention...

Family Reviews

for Castle Hotel Windsor
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Castle Hotel Windsor

Latest reviews (7)

A

Ann

3 May 2024 - 5 May 2024
reviewed on hcom

5 out of 5 stars

Our stay at The Castle Hotel was a birthday celebration that family joined us for on the second day.It couldn’t have been better. We were given a little private dining room for our evening meal and the service was so warm but not intrusive. We enjoyed our first dinner with really good 4 juicy scallops. As we enjoyed them so much we ordered them again on the 2nd night but we only got 2 each and an onion bajee. Everything else was so perfect so we couldn’t complain! Thankyou everyone concerned with The Castle Hotel for such an enjoyable stay in Windsor.
A

Antony

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

3 out of 5 stars

Centrally located but despite booking a junior suite - the most expensive room offered by Expedia - we were on the ground floor with sweeping views of the car park. Really think that sort of detail should be included in the room description as I could have saved a few pounds and been in the main building. Reception staff also something of a mixed bag in terms of competence.
I

Inese

15 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

When I checked in I specifically mention that there is 2 adults and 1 child, not 3 adults. But checkin staff was ignorant and unhelpful. However when I checked out I had a really nice experience thanks to Indi and Rushmi as they adjusted our breakfast as i was charged for 3 adults instead and they amended to 2 adults and child. They was very helpful, friendly and also provided little colouring book with pencils for kid, which was very kind. If not unpleasant experience with checking I would give 5 stars to the stuff.
S

Stephen

28 Jul 2023 - 29 Jul 2023
reviewed on hcom

5 out of 5 stars

Normally stay elsewhere in Windsor but elsewhere was full. Have the Castle hotel a try and it’s a great hotel, love it. Stayed in a junior suite, loved the room. Shame it was only a one night stay this time. It’s now our preferred hotel. Breakfast was good, parking plentiful. Pleasant staff.
w

windsor break

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

I took my two children to windsor for overnight stay. Excellent rate with a lovely breakfast everything you want and more. The staff friendly and very helpful nothing too much. Thank you v much
P

Paul

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Annexe looking a bit dated, not much in the way of facilities for families. Good location,near to town/castle.
A

30 Aug 2022 - 1 Sept 2022
reviewed on hcom

5 out of 5 stars

Our stay at the Castle Hotel was very enjoyable. The hotel was very clean and the staff were excellent. They went the extra mile to make us feel very comfortable. The location is great as it’s walking distance to the Castle, shops, restaurants. I would definitely recommend the hotel to family and friends.
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