A
Andy
18 May 2024 - 19 May 2024
reviewed on hcom
3 out of 5 stars
Stayed on a Saturday night with the family. We had a family room (2x doubles) which was fair value for money. It was a cab ride from the station so not all that close walking (approximately 20
Mins or so); hotel very dated and a little run down. In great need of refurbishment. The area around the hotel is also not that great. A few kebab type shops close by but no local pub.
D
Damian
31 Aug 2024 - 1 Sept 2024
reviewed on hcom
4 out of 5 stars
Convenient for London and Windsor Trips, family friendly but the restaurant was somewhat pricey and parking is extra.
P
Pia
26 Aug 2024 - 30 Aug 2024
reviewed on hcom
5 out of 5 stars
This is our second stay here as such lovely warm welcoming reception staff and a super child friendly hotel. All staff on reception and in bar/restaurant were excellent. Rooms were clean and comfortable.
M
Mark
19 Jul 2024 - 23 Jul 2024
reviewed on hcom
4 out of 5 stars
Hotel was nice and staff friendly enough, we ate in the restaurant and where told that the kids eat for free but as the adult meals where so expensive there wasn’t actually any saving in the price of a family meal, also there was a compulsory service charge added to the meal of 10% that covered any cost of the child’s meals
There was air con in the room which was good but would have liked to seen a fridge in it too as we had no where to keep our children’s milk cold
There was good parking but the hotel also charged £7 per night parking charge which I think if your staying at the hotel should be covered in the price of the accommodation
K
Karl
19 Jul 2024 - 22 Jul 2024
reviewed on hcom
3 out of 5 stars
Hotels location was ok for trips to Windsor and London if you got a taxi or ride to the train station, hotel location itself was in a run down area. Hotel was old with very poor rooms. Hardly any outlets for today’s electronics traveling with a family. Had to request wash cloths daily. Restaurant/bar was very basic, breakfast was probably the best part nice buffet style but no fresh eggs, tasted like powered scrabbled eggs. Shower broke twice, flooded bathroom twice, TP was very poor grade. Room are very small.
I
Ian
7 Jun 2024 - 9 Jun 2024
reviewed on orbitz
5 out of 5 stars
2 nights stay for visiting family,
A great place to stay. Staff very friendly and relaxing stay.
R
Ruth
31 May 2024 - 1 Jun 2024
reviewed on expedia
5 out of 5 stars
Fantastic staff, very child friendly, free popcorn for the kids, great breakfast
F
Fwad
19 May 2024 - 20 May 2024
reviewed on hcom
4 out of 5 stars
The service really was outstanding at the hotel. The lady at the front desk was super friendly and because I had a very early morning flight, she arranged for a breakfast to go! It was so perfect for my family.
We needed some additional sheets and they got them to us quickly.
We were given plenty of towels as I have 3 kids.
The only problem is the room. Although the toilets are renovated and in good condition, the exhaust fan wasn't working.
In the room we had a very difficult time sleeping because the AC wasn't working. It was running,just not cooling! Which made for a difficult night for my family. London is generally not used to the heat, so when it does get hot, there doesn't seem to be a good infrastructure to deal with it.
G
Gillian
2 May 2024 - 3 May 2024
reviewed on hcom
4 out of 5 stars
Stayed as a stop-over for Legoland. Great location 5 minutes to Legoland. Had a family room with 2 double beds which was very spacious and a great bathroom. Room was very clean. Breakfast was good with everything you would need. Had dinner in the hotel restaurant which was only average. Would stay at the hotel again but not eat n the restaurant.
H
Holly
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Absolutely loved this hotel. If you’re traveling with kids for Legoland, this is a great choice. They have restaurant where your kids eat free. They have room service, super easy parking and the room has air conditioning. It’s not fancy but it has everything you need for your family. The front desk gave my kids each a gift which was a super nice touch.