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The York Hotel

3 1/2 star hotel
8.4/10 Very Good
(319 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features free WiFi in public areas.

Nearby attractions

Located in Weston-super-Mare, The York Hotel is near the beach. The Grand Pier and Weston-Super-Mare Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Animal Farm Adventure Park and Brean Leisure Park. Brean Splash Waterpark and Cheddar Crazy Golf are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

English breakfast available for a fee daily 9:00 am–10:30 am: gbp 9.95 for adults and gbp 4.95 for children

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Outdoor

Outdoor furniture
Terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Bristol Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for The York Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

14%

3 star reviews

14%

2 star reviews

29%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about The York Hotel

Latest reviews (7)

H

Hayley

10 Nov 2023 - 11 Nov 2023
reviewed on expedia

4 out of 5 stars

Lovely little stay at the York Hotel in the family room. Rooms are a bit dated and nothing special but the beds we’re comfortable and clean. Nice hot shower so ideal for a stop over to watch the Weston Carnival with the family. Breakfast was nice, simple buffet style but nicely cooked. Staff were friendly and helpful. Would definitely stay there again for a short stay.
C

Christopher

16 Sept 2023 - 18 Sept 2023
reviewed on expedia

5 out of 5 stars

Lovely stay at the York Hotel very friendly staff, food and drink were excellent would recommend to friends and family.
D

Debra

3 Sept 2023 - 4 Sept 2023
reviewed on expedia

1 out of 5 stars

Stayed here for one night -somebody tried to get in through our window 3:30 in the morning I heard the chain on the blind and so did my daughter who shouted out omg omg she saw a shadow and a hand by the window blind. and I think she prevented them getting in from calling out we had a 6 month old baby with us ,tried to ring hotel no answer told the owner in the morning he made an excuse that cctv does not cover that bit and would take a while to find the footage! I saw the camera and it would have shown something . The owner told me there was a break in at a neighbouring hotel ! How many times has he told that one which just proves what we thought. The owner did not apologise and we did not go back to sleep even contemplating going home at 3:30 in the morning but we felt unsafe. I get the impression the owner did know about break ins, and this was not the first time and just wanted our money for the stay not offering any compensation. Completely spoilt our night way . Scared us all! Including my 75 yr old mum. We could have been attacked or anything else! Won’t be staying again do not recommend. It was a hot night so we had to keep window open and we stayed in the family room one double two singles on the ground floor. Put us off staying in Weston ever again. Do not stay here. Be interesting if the owner replies ! He didnt care - shame on you. Didn’t offer to report it! Unsafe hotel . Very scary experience for us all. Please DO NOT stay here.
P

Pamela

11 Aug 2023 - 12 Aug 2023
reviewed on expedia

5 out of 5 stars

Had a family toom which was very large. Best night sleep the beds were excellent. Didnt want to leave. Value for money.
K

Kerri

8 Oct 2022 - 9 Oct 2022
reviewed on hcom

2 out of 5 stars

We have stayed at the York hotel twice before this stay as a couple, which was fine. This time we took our children and stayed in the family room which was basement level, our view was the outside eating area so we couldn’t open the blinds at all as they would be able to see straight in. The windows were single glazed and did not close properly so we heard every single noise, the speaker for outside was next to our window, we had to ask the staff to turn the music down at 10.30pm, then at 2.40am we were woken by people talking outside our room and moving chairs around…. Then woke again at 4am by talking again!! My partner complained to the manager in the morning and he was not interested saying “well what do you want me to do?!” We were very disappointed that they had no sympathy that our whole family had no sleep due to the lack of care from the staff/owner moving furniture around at 2.40am!!! Seriously I will never go there again after the manager just shrugged out complaint off!
J

James

8 Aug 2022 - 10 Aug 2022
reviewed on hcom

3 out of 5 stars

Excellent location, good breakfast, staff friendly and helpful. Hotel needs some general maintenance and updating. We were a family of 4 and the family room was a good size. Beds were comfortable and clean.
A

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

2 out of 5 stars

Room was right at front of hotel, so all noise from bar/restaurant, as well as the sea and people walking past. Very thin walls, as heard youngsters coming in at 1am & 3am from drinking. Breakfast was cold too. Great location, but not for me. Would not stay there again. Staff were pleasant though and had lunch in the restaurant which was nice and good value. Well presented too.
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