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Shelley
16 Aug 2024 - 18 Aug 2024
reviewed on hcom
4 out of 5 stars
We stayed at the hotel for a family wedding - booked an exec room - which was in the new part of the hotel - lovely room - however was a bit disappointed as the sink was blocked when we got there - but quickly sorted by maintenance- the staff were very polite and hospitable-
Had a lovely spacious room just needed a fridge as being an exec room - so we could keep some drinks cool .
Bar staff were great - and even though we attended a wedding they kept up with all the orders .
All in all a lovely stay .
Thankyou
l
lynda
15 Jun 2024 - 16 Jun 2024
reviewed on hcom
5 out of 5 stars
Quick stay to catch up with daughter and family who flew in from the UAE so perfect location for that.
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Sharon
29 May 2024 - 31 May 2024
reviewed on hcom
5 out of 5 stars
Beautiful hotel set within stunning grounds. A quiet location that is easily accessible and with excellent parking. Large rooms (executive) but it didnt have a fridge. I'd happily return for business or with family.
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Shakuntala D
22 Dec 2023 - 25 Dec 2023
reviewed on hcom
4 out of 5 stars
We had a great stay at this hotel over the Christmas period to be closer to family.
Hotel and rooms were spotless. Breakfast was plentiful and delicious. Service was excellent. MajorDomo and his workers were attentive to all our needs.
Only negative was that although large bedroom, could have done with a couple of chairs and a small table for rest area to have our beverages in the afternoon. However, upon asking, they did provide us with an armchair. Thank you kindly.
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David
25 Nov 2023 - 26 Nov 2023
reviewed on hcom
5 out of 5 stars
Beautiful property exterior especially during the night with the lights on.
The interior is equally beautiful. Rooms are large and clean. The bathroom looks newly rennovated, however for the large size it did not have a bathtub which was disappointing.
The breakfast was great, but you will need to get there early for a seat without waiting.
Now for the not so good, we were unlucky enough to have a young couple above us going at it like rabbits throughout the nights, meanwhilst my 5 year old and my wife were getting woken up from the noise many many times.... slightly embarrassing, at least someone was having fun 😅
Overall a good stay, but would have been better if some soundproofing was built into the ceilings.
Reccomended for couples without bringing the kids.
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Amanda
13 Oct 2023 - 16 Oct 2023
reviewed on expedia
4 out of 5 stars
We try to stay at this hotel when we are visiting family in the area. This time the heat/AC was broken in our room. It was not a problem until the last night which was considerably chillier. The staff tried hard to remedy the situation and even offered us another room. We made do with an extra blanket and hit drinks available in our room. Next time we would not choose this room for another reason. At 6am a delivery was made directly below us so it was very noisy from 6-6:30am. A bit of a rude awakening.
Generally the staff are very well trained and service oriented. We will be back.
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F W
28 May 2022 - 29 May 2022
reviewed on hcom
4 out of 5 stars
The Hotel and its grounds are beautiful. With our short one night stay it was fine for my son and I. There were two weddings, a family party and a Dutch Coach party putting the catering under pressure and no room service available. However this did not prevent us having a lovely meal in the restaurant.
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Yemandee
30 Apr 2022 - 2 May 2022
reviewed on hcom
4 out of 5 stars
The staff was friendly,changed our room to single beds on request, or room was clean & comfortable, only small gripe is the was a stain on the quilt cover, i would definitely recommend the hotel to friends & family
A
5 Aug 2023 - 6 Aug 2023
reviewed on hcom
2 out of 5 stars
Last time we stayed we had a lovely nights sleep and felt it was a country house hotel. We returned with family and booked 2 rooms. Unfortunately the location of these rooms means we will not return.
Last time we paid £80 and had a wonderful garden view and fridge. This time we paid over £160 per room per night. The air con in both rooms rattled and extremely noisy and useless. We opened the window (which had plastic covering blocking view) and had terrible noise from kitchen extractors all night.
The doors in both rooms let is a lot of light around frame and under door. This meant noise travelled easily between corridor and room offering lack of privacy. We eventually fell asleep about 2am and woken abruptly about 3.15am with fire alarm.
We went outside with 20 month toddler.
We were outside maybe 30 or more minutes cold with no explanation during, after or since.
Rumour was it that a kettle had caused alarm.
All in all a stay that was so needed turned into an exhausted family leaving at 9am, having spent £314 on 2 below standard located rooms with no dinner or breakfast included in price. Never to return which is a shame as we thought we had found the perfect place to visit family every few months.