voco Reading, an IHG Hotel

Lovely hotel not too far from Legoland as we were on a family trip. Good food, service was on point and very clean!

I stayed with the family at the hotel and we Had a pleasant stay. The staff were friendly and the room was very clean. The check in process was quick and all facilities were available. The dining experience was really good and the food was of very good quality.

We had an amazing stay at the hotel! The breakfast was nice, and our family, including our two kids, loved it. They were especially happy spending time in the swimming pool.

Lovely stay over half term. Welcoming and attentive staff, fabulous family room and good facilities and location, we would definitely return and recommend!

We arrived at the hotel at 3 to check in and was told the room isn’t ready because the hotel was full the night before. They asked us to wait in reception but with 3 year old twins that’s not so easy. We weren’t offered anything as an apology and we’re just left to sit there and wait with 2 of the reception staff being rude like it was our fault for chasing the room. Once we were in the room there was marks on the bed sheets, split tea/coffee in the cracks of the bathroom so had to put towels down. Our son is autistic and will only have a certain milk to drink that we packed especially, when trying to put it in the mini fridge it was warmer than the room, I asked reception and they were sending maintenance to check it (they never came equaling in wasted milk) The restaurant staff at breakfast were lovely and the food at breakfast was lovely, the beds were probably the best beds I’ve ever stayed in so feel really disappointed about the other areas. This was our only break away with the kids over the summer holidays to lego land so have left feeling disappointed especially with what I paid for 2 nights.

One of the best experiences we had in any hotel. Welcoming staff, spacious room, exemplary cleanliness, customer services outstanding and we really enjoyed hot tub and swimming pool. I stayed in many hotels in UK and USA but this visit at Voco was above and beyond in excellent stay compared to many others. The only thing I would like to suggest is for breakfast, there should have been an option to pay as a family one payment not individual price for everyone. Like £25 for family group price instead of separate price for adults and children. Just a suggestion.

Really friendly staff and breakfast was perfect - both faultless. Room was a good size for a family of 5 but needs a little attention/deep clean. The 2 superking beds were really comfortable but the sofa bed was awful. Handy location for Legoland, we would stay again if needed, but perhaps request an extra mattress topper for the sofa bed!

Great hotel. Only stayed one night but met up with family and friends in the bar. Worked perfect.

Nice family room, spacious and quiet. Staff ready to help, nice breakfast buffet in the morning. Will recommend to anyone

Great staff. Really helpful team and all very happy to help you. Pool is small and could go with a bit more regular cleaning but it was enough with small children. The hot tub was maintained well and the sanarium was great. Hotel rooms were extremely clean and tidy with amenities available in plenty. Great getaway.