Duke Of Cornwall

One of, if not the worst stay I’ve had in years. We had 2 rooms booked, a family room and a superior double. Firstly the family room was very cramped, and the single mattress has seen much better days and hardly represented a mattress anymore. The room was very dated and worn down, and had a very musky smell. While the superior double room was better, it was in fact much larger than the family room, and made more sense for this to be the family room. However that was unfortunately the only positive of the room. This room again was very worn down, and this one was pretty dirty. The floor clearly hadn’t been mopped or cleaned, the shower was covered in hair, long and short, the towels had black marks on them and the wall was flaking away with clear signs of damp. The shower was terrible, with the water pressure coming and going, and it taking 5 minutes for the temperature to stabilise, both the shower and toilet dripped with the noise being heard through the night too as the door doesn’t close properly and there is a huge gap underneath, and the handle was hanging off. We had multiple key issues, with it regularly deactivating and needing to go to reception to re-program. The tap water also came out cloudy several times. The car park also only has roughly 10-15 spaces, so fills up pretty fast, by the Wednesday evening we arrived, there wasn’t any spaces. Breakfast was not worth the price at all and a very small selection, with none of it being particularly good.

I prepaid a room for my son to attend a family funeral but at check in the night porter demanded payment insisting it had not been paid in advance - very poor service and no apology

Visiting family. Had a single room, which was spacious. Good size bathroom.

Was visiting family good location to stay and a nice hotel