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Sandman Signature Newcastle Hotel

4 star hotel
Kids stay free
8.2/10 Very Good
(1013 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.

Nearby attractions

Sandman Signature Newcastle Hotel is located in Newcastle City Center, a neighborhood in Newcastle-upon-Tyne, and is near a metro station. St. James' Park and Bigg Market are local landmarks, and travelers looking to shop may want to visit Chinatown and Northumberland Street. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or Jesmond Cricket Ground. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 6 am–10:30 am: gbp 15.95 for adults and gbp 5.00 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Newcastle International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Sandman Signature Newcastle Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

7 reviews

Review data

5 star reviews

14%

4 star reviews

29%

3 star reviews

14%

2 star reviews

29%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Sandman Signature Newcastle Hotel

Latest reviews (7)

M

Michele

9 Jul 2024 - 11 Jul 2024
reviewed on hcom

5 out of 5 stars

This is a nice hotel with very friendly staff. The family room had a fridge, microwave etc which was really handy. The window in the bedroom wouldn't shut so made for a noisy awakening from a building site across the road but when i mentioned it to the desk they gave me complementary parking. The only weird thing was the room advertises a safe big enough to fit a laptop. But this safe was in a wardrobe with sliding doors. The sliding doors didnt open enough to be able to open the safe door!! Overall a nice hotel - would stay again!
R

Rhiannon

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

3 out of 5 stars

Check in was delayed but the staff were really helpful and friendly, we didn’t have a long wait. The room was super hot and noisy we were facing the back of the hotel where there’s lots of generators and fans, we couldn’t close the windows as it was so hot. The room was ok it was very clean but quite tired looking, the doors were wobbly and the kettle wouldn’t work, the pictures definitely make the room look better, ok for 1 night but if there’s 4 people any longer than that would be a struggle. If you’re booking for small children the bunk bed is ridiculously high luckily we were all adults but we still struggled to get up there. We did have a nice stay though but there’s definitely room for improvement on the rooms
L

Linda

26 Nov 2022 - 28 Nov 2022
reviewed on hcom

2 out of 5 stars

Very disappointed with the room . The pictures are not what I got . It was supposed to be a junior suite. It was a double room, which was tiny, and devided by a wall. This was no suite ☹️The awful glass door did not shut it came off the wall which my husband had to put back on the awful rails…it was tired and very dusty. No dressing table, the shower grouting was unfinished.
E

Edward

19 Jul 2022 - 20 Jul 2022
reviewed on orbitz

1 out of 5 stars

This property is awful. If i could give it less than 1 star I would. Dirty dingy awful rooms. Parking is in a horrible area several blocks away. No AC. Rooms and showers have seemingly not been cleaned in a long time. Mattress is awful. Our family literally discussed sleeping in the car in the garage as it was cleaner and more comfortable. Stay away from this hotel at all costs. If its the only hotel left in the city, sleep on the street.
J

James

30 May 2022 - 1 Jun 2022
reviewed on hcom

4 out of 5 stars

The hotel was top notch but could do with bottled water in room and replenish tea & coffee on longer stays . The breakfast was very good with choice of products . The shark bar could do with opening earlier and closing later for residents also could sell nuts and crisps not just to order off menu’s overall will stay again and recommend to friends & family as location is great for city centre
A

28 Nov 2022 - 1 Dec 2022
reviewed on hcom

4 out of 5 stars

Spent 3 nights in a junior suite at Sandman Newcastle. Rooms comfortable but a bit tired. In-room amenities make the rooms attractive, but a little extra thought could make them terrific; tea towel & dish soap, saucepan, microwave safe bowl & utensils
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