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Clayton Hotel City of London

4 star hotel
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and concierge services.

Nearby attractions

Clayton Hotel City of London is located in Tower Hamlets, a neighborhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include The Shard and London Eye. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Aldgate East Station is just steps away and Aldgate Station is 4 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: gbp 13.50 for adults and gbp 6.75 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe
Reception hall

More

Romance packages available
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
9 km from this hotel
London Heathrow Airport
27 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Clayton Hotel City of London
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

18%

3 star reviews

27%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Clayton Hotel City of London

Showing 1 - 10 of 11 reviews

Latest reviews (11)

A

Ambreea

17 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

We loved our stay at the Clayton hotel. The hotel staff is so sweet and caring. Greeting us and ensuring our stay was well everytime wr entered lf left. They did not hesitate at all to accommodate a family member's need to keep their medications cold. The rooms are nice, modern and the entire hotel is immaculatly clean. They have a spectacular gym in their basement with water bottles and towels at the ready. They are suoer close to numerous restraunts and the London tube Aldgate Station. If ever in London again, this is for sure where we will be staying.
H

Hamzeh

23 Dec 2023 - 25 Dec 2023
reviewed on expedia

4 out of 5 stars

The staff was helpful and friendly. The thing I didn't like is there was no mattress for the baby cot so we used a duvet instead.
M

Meghna

11 Aug 2023 - 13 Aug 2023
reviewed on expedia

2 out of 5 stars

AC in our room did not work. Hotel couldn’t offer an alternate room, so it was very stuffy and uncomfortable stay for a family of four in a room for two nights. There are no operable windows in the hotel, so no option for outside cooler air circulation. Overall, we couldn’t spend much time in the room.
E

Ebony

6 Jul 2023 - 10 Jul 2023
reviewed on expedia

4 out of 5 stars

The hotel is decorated lovely. The staff were friendly, however they were often doing several things at once leading to long wait times. We were assigned a disabled access room that we didn’t book next to a room with loud young children. Wouldn’t recommend.
I

Irineu Derek

3 Jun 2023 - 5 Jun 2023
reviewed on wotif

5 out of 5 stars

Stayed with family here and had a great experience. Clean, great staff, great breakfast, walking distance to tower bridge, easy to get to subway for public transport option.
B

Bjoern

8 Oct 2022 - 12 Oct 2022
reviewed on wotif

3 out of 5 stars

Good and quick check in and out. Construction view. Room too small for family of 4. Many, at times most, breakfast items out of stock.
J

Johann

13 Aug 2022 - 15 Aug 2022
reviewed on wotif

5 out of 5 stars

Excellent location. Only 10 minutes walking to tower bridge. Rooms are new and enough space for a family of 4. We really enjoyed our stay
y

yinhua

12 Jul 2022 - 14 Jul 2022
reviewed on wotif

2 out of 5 stars

The room is nothing like being described on Expedia. It says family deluxe two rooms both has a double bed each when I made reservation. I was shocked to see two small double beds squeezed in a 10 sq mtr. Sound proof is poor also drain is slightly blocked. Felt like a mistake.
A

Aarif

23 Jun 2022 - 26 Jun 2022
reviewed on wotif

5 out of 5 stars

Amazing location, everything walking distance, london bridge just 5 mins walk. Loved it, amazing staff, specifically Raj at front desk went above and beyond to make sure my family is comfort. Highly recommend
F

Frederick

19 Apr 2022 - 21 Apr 2022
reviewed on wotif

3 out of 5 stars

I certainly didnt like the food at breakfast time it was absolutely disgusting. The porridge was poor , the apple juice cheap as anything and the fruit selection for my child in the glasses they offered was poor . The food really needs to be improved . Imwouls stay again but i would not buy your breafast .
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