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ibis London City - Shoreditch

3 star hotel
Connecting rooms
8.4/10 Very Good
(1067 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.

Nearby attractions

Ibis London City - Shoreditch is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 7:00 am–10:00 am on weekdays and 8:00 am–11:00 am on weekends: gbp 11.50 per person

Guest services

24-hour front desk
Daily housekeeping
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
9 km from this hotel
London Heathrow Airport
27 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for ibis London City - Shoreditch
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1 out of 5 stars

2 reviews

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We have selected a sample of reviews which reflect what families have said about ibis London City - Shoreditch

Latest reviews (2)

M

Martin

11 Aug 2024 - 14 Aug 2024
reviewed on hcom

1 out of 5 stars

Visited as a small family just a couple and a 5 year old. Had to wait for half an hour after check in till the room was ready. Thought the toilets in the lobby were a bad omen when my eyes were stinging as I walked into the gents, probably last cleaned when it was built. Booked a family room but not sure an actual family would fit. A random desk was at the bottom of the bed with a kettle but no plug socket within 4 metres. The fold out bed was something from a Victorian prison and did a great impression of Arkwright’s till. Just the sort of lethal metal death trap you want a 5 year old to use. Luckily the bathroom had clean towels which helped distract from the lack of any extraction in there, unless I mistakenly ticked the Turkish baths option? The shower tray was a level of slipperiness that Torvill and Dean would find challenging and Teflon would probably want to patent. After the second time my kid had fallen over we started using towels inside the cubicle. The room cooling fan had the power of an asthmatic 70 year old smoker, and the tele must have been specially created to infuriate the customer, as with over 30 years IT experience I struggled to get the thing to work, given it was hanging off the wall previous occupants must have had similar issues. In summary, easy access to Aldgate East station, but only stay if you’re a family of Olympic level ice skating borrowers, who always carry a 5m extension cable, hate television and like being excessively warm.
A

Alyson

28 Apr 2023 - 30 Apr 2023
reviewed on hcom

1 out of 5 stars

Ibis was basically a hostel. I booked a family room with three twin beds- I got room 140 which was an handicap accessible room. I'm not sure if all family rooms are like this. Outside was so so loud on this lower floor even with the window closed it was constant ambulances all night, it made me think it was maybe a common route from a nearby hospital. Constant people smoking in the alley also under the window so there was noise from garbage and smell of cigarettes. Beds very small and not very comfortable but the worst part was that the bathroom reeked like urine the whole time. We could smell urine in the bathroom. The "accessible" bathroom had a rolling door that was super hard to use and very loud. With three people in the room it was impossible to open/close the door without making a lot of noise. The shower curtain was brown with mildew on the bottom, floor would flood anytime anyone showered (very bad water pressure). For two nights the constant smell of urine was just disgusting. I don't know why it smelled so bad it seemed to be coming from drains or something. I would not stay here again or recommend it.
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