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W London

5 star hotel
Connecting rooms
8.6/10 Excellent
(867 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

In the entertainment district, W London is in London City Centre, a neighborhood in London with good shopping. Buckingham Palace and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Tower of London. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Dvd player
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7 am–10 am: gbp 31 per person

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Fitness center
Full-service spa
Sauna
Steam room

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
London City Airport
13 km from this hotel
London Heathrow Airport
23 km from this hotel
London Gatwick Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for W London
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about W London

Latest reviews (2)

W

WILLIAM

27 Dec 2023 - 31 Dec 2023
reviewed on expedia

4 out of 5 stars

Overall I enjoyed my stay at the W London. However, I would note this hotel is best suited for singles and younger couples. It would not be an ideal hotel for business travelers or family. W is known to be a fun and hip vibe, which this hotel is. However the room had a bit of an awkward layout with no real bathroom and the sink in the middle of the room in an island. Location is very convenient in Leicester Sq and at the doorstop of the entrance to Chinatown.
A

ANTONIOS

15 Feb 2019 - 17 Feb 2019
reviewed on hcom

2 out of 5 stars

I booked this hotel mainly due to its central London Location for the business meetings attending. Little was I to know that I was checking into The W Hotel Nightclub! The music was is loud in the 1st Floor, where we tried to have pre-dinner business drink, that we couldn't hear each other despite yelling within spitting distance. The bass was so loud that the furniture was vibrating. I am in my 50's however, there is loud and there is loud!! This was ridiculously loud. When talking to the staff, or that we heard was its Friday Night..always this loud. Too much for anyone unless they are pre-pubescent kids. My 'fabulous' room was far from 'fabulous'.. more akin to average. The room needed a facelift/maintenance. Service polite but hardly efficient.In summary, over rated, under maintained, over priced, party hotel for the soulless..never again!!
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