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The Suites- St Pancras Hotel Group

4 star hotel
9.6/10 Exceptional
(317 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

The Suites- St Pancras Hotel Group is a fantastic option for families visiting London. Families appreciate the spacious rooms, which are well-equipped with amenities such as a kitchenette and air conditioning. The hotel's central location, close to King's Cross and St Pancras Station, makes it convenient for exploring the city and accessing transport links. The friendly and helpful staff consistently receive positive feedback. While some reviewers mention the firmness of the beds as a minor issue, the overall experience is overwhelmingly positive, making it a great choice for families.

Guest highlights

Exceptionally friendly and helpful staff.
Excellent location near King's Cross and St Pancras Station.
Spotlessly clean rooms.

About the hotel

Timezone: Europe/London With a stay at Comfort Inn & suites Kings Cross St. Pancras in London (London City Centre), you'll be within a 5-minute drive of Russell Square and The British Museum. This hotel is 1.4 mi (2.2 km) from Oxford Street and 1.6 mi (2.6 km) from Royal Opera House. Make yourself at home in one of the 14 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks. A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Nearby attractions

The Suites- St Pancras Hotel Group is located in London City Centre, a neighborhood in London, and is near the airport and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Trafalgar Square and Piccadilly Circus. Looking to enjoy an event or a game while in town? See what's going on at Wembley Stadium.

Popular amenities

Family friendly

Kitchenette
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Doorbell and phone notification
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

Communal living room
Smoke-free property

Nearest Airports

Airplane
London City Airport
13 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for The Suites- St Pancras Hotel Group
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

24 reviews

Review data

5 star reviews

83%

4 star reviews

12%

3 star reviews

0%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Suites- St Pancras Hotel Group

Showing 1 - 10 of 24 reviews

Latest reviews (24)

R

Ross

26 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Easily the best hotel we stayed at during our holiday. It was recently renovated through new ownership and it clearly shows. Upon arrival, we received a friendly greeting and were promptly shown to our room. The room has a stylish, modern and Scandinavian feel. There was plenty of room for our family - the only two issues were space for our larger cases (but that may only apply to larger groups with more luggage) and lack of counter space room for toiletries in the bathroom (a small annoyance). Otherwise, the amenities were great, with strong A/C, a fridge, closet storage and some complimentary food items. Overall, an excellent hotel - we would definitely stay here again in the future.
t

theresa

1 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Stayed here for a week with our family. The accommodations were just what we hoped it to be. Staff was very helpful. Enjoyed going to the basement to have a cup of coffee. The only thing they may want to consider working on is the comfort of the beds. I realize this is a subjective comment, but for us, they were a little too firm. Perhaps an added cushion pad would have helped. However, the pillows were wonderful. It was clean, quiet, convenient location. I would consider returning to this property in the future!
C

Charlotte

26 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

Excellent room for families. Large room with a separate kitchenette. Spotlessly clean and staff were very welcoming
W

Wai Khuen

1 Mar 2024 - 4 Mar 2024
reviewed on expedia

5 out of 5 stars

The Suites is very well located just 5 minutes from King’s Cross and St Pancras Station, which is great for travelers arriving at Heathrow Airport. The hotel looks new and cosy, and there are many restaurants located close by (we especially recommend North Sea Fish Restaurant for its fish n chips). The family suite which is located on the top floor has more than enough room for a family of four, quiet and well equipped with amenities including a small kitchenette. Perhaps a little pricier than other options nearby but well worth the price for its great location, quietness, well maintained facilities and convenient dining options. Highly recommended!
C

Christina

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

This was the perfect nights stay while we were travelling from Paris to London through St Pancreas Station for our family of four. The front desk attendants and service were friendly and professional, helping us with our bags and small requests. The room was perfect for four adults (one separate bedroom and one room with 3 beds). The bed was so comfortable. Thanks for a great stay.
T

Thomas

8 Mar 2024 - 12 Mar 2024
reviewed on expedia

5 out of 5 stars

The property was exceptional. Clear, quiet, comfortable, great location and very comfortable for two adults and two children. Would definitely recommend and would definitely stay re again.
M

Myra

16 Jan 2024 - 17 Jan 2024
reviewed on hcom

5 out of 5 stars

The location was great. It was about a 3 min walk to king cross station. The hotel staff was very friendly and helpful. We got to the hotel early in the morning and they held our luggage for us and even brought it up to our room. The room was very clean and quite large (we had the family suite). We will definitely stay here next time!
T

Tristan

7 Jan 2024 - 8 Jan 2024
reviewed on expedia

4 out of 5 stars

Nice and clean, good for family of 5 for a night before heading off on Eurostar. Probably too small for a much longer stay in London. But good for a short stay.
L

Linda Tania

20 Dec 2023 - 24 Dec 2023
reviewed on expedia

4 out of 5 stars

I liked that it's close to King's Cross, though small, the room was enough for me and my family. The only thing that I didn't like was that they did not clean the carpet everyday (I stayed four nights) you could see that it was dirty as days went by. Also, I used the same towel all days, not sure if it was something to do with sustainability or just tbat they didn't change them.
W

William

18 Nov 2023 - 20 Nov 2023
reviewed on expedia

5 out of 5 stars

The suites in this location are great for families of 4. We had a great experience. The check in was pleasant. And the check out quick. They also left some treats and water which was great. The hotel is great and clean. Close to the train station.
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