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The Gyle

4 star hotel
8.8/10 Excellent
(391 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.

Nearby attractions

The Gyle is located in London City Centre, a neighborhood in London, and is in a shopping district. Buckingham Palace and Tower of London are cultural highlights, and some of the area's notable landmarks include Trafalgar Square and Piccadilly Circus. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre.

Popular amenities

Family friendly

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: gbp 14.50 for adults and gbp 8.00 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Outdoor

Garden
Picnic area

Conveniences

Front-desk safe
Gift shop/newsstand
Reception hall

More

Designated smoking areas
Renovated entire property - april 2019

Nearest Airports

Airplane
London City Airport
12 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for The Gyle
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

40%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about The Gyle

Latest reviews (5)

B

Ben

18 Aug 2023 - 20 Aug 2023
reviewed on expedia

1 out of 5 stars

Steer clear! Located right near the train station with a rougher crowd. Exit the front of the hotel and it was frightening at night. Its across the street from a rough park that was occupied what one can only assume to be homeless and druggies. Police were across the street detaining people. We were with kids and this place was awful. Very dissapointing.
K

Kyung

21 May 2022 - 24 May 2022
reviewed on travelocity

5 out of 5 stars

The location is great! The staffs are wonderful. We were traveling with the baby and our room below the ground floor smelled like cigarettes. When we explained our situation with the baby, they were very accommodating and changed our room to upper level where there was smoke free. Thanks!
A

Andryea

15 Apr 2022 - 22 Apr 2022
reviewed on travelocity

5 out of 5 stars

My family and I stayed for 8 days (in 2 rooms). The Gyle was an excellent home base for all of our activities in and around London. The staff became familiar with our family very quickly and we’re very accommodating.
V

Victoria

4 Apr 2022 - 5 Apr 2022
reviewed on travelocity

3 out of 5 stars

I had a junior suite and it was really noisy both from outside, people talking and inside from upstairs and people passing the door. Hardly had any sleep. Beautiful room and property though and great location But would recommend taking your ear plugs with you.
A

29 Dec 2023 - 30 Dec 2023
reviewed on hcom

3 out of 5 stars

We were unfortunately very underwhelmed by the Gyle. Much like the Megaro (which is part of the same group) it’s style over substance. A lot of thought has gone into the decor, at the expense of the fundamental guest experience. We had a ‘junior king suite’ which was just a double room with an unusable sitting area separated from the bedroom by a bathroom. The bed was small with a squeaky frame. The mattress was either old or cheap, so when the other person moves you can’t help waking up. It had a noticeable dip in the middle. The bedding was dusty and terrible for allergies. The room itself was incredibly noisy too. You could hear every toilet flush or footstep from upstairs, and guests coming and going all night. We were woken at 7am by the laundry truck too. Overall, we slept horribly and won’t be back. The location is good and staff are friendly. Breakfast didn’t look appealing.
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