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Maria R
26 Feb 2024 - 29 Feb 2024
reviewed on expedia
4 out of 5 stars
The rooms are a bit small and we were not a fan of the shower wall that is translucent….you can see the silhouette when taking showers etc. Not much privacy when you have child in the room etc.
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Wai Yee
17 Dec 2023 - 19 Dec 2023
reviewed on expedia
3 out of 5 stars
The bedsheet, pillow cases and duvet covers are quite old. Dirt is even found on the bedsheet and pillow cases of the sofa bed. This is disappointing to me.
My whole family were both awakened by the noisy garbage truck early in the morning. It was very annoying.
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Michael
13 Oct 2023 - 17 Oct 2023
reviewed on expedia
5 out of 5 stars
Clean and family friendly
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Victoria
18 Jul 2023 - 23 Jul 2023
reviewed on orbitz
5 out of 5 stars
This property was simply top notch . Staff super friendly, rooms where spotless and with enough space for a family of 4. Perfect location to reach easy local transportation, easy dining around the area and many amenities around the property.
We definitely recommend Novotel London Bridge.
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Stewart
27 Jul 2023 - 29 Jul 2023
reviewed on orbitz
5 out of 5 stars
Overall really happy about my stay here. Staff made a bed proactively prior to my arrival because they noticed stay was booked for 4 of us ( 2 kids) which was a nice touch. Breakfast was grand and worth adding. Tv kinda sucked, might be good idea to add hdmi cable to room.....but i suppose i could have asked for one.
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Lindsay
22 Jun 2023 - 24 Jun 2023
reviewed on orbitz
5 out of 5 stars
Great affordable option convenient to all that London has to offer. The suite worked perfectly for our family of four. Clean and well kept hotel with dining on site, but also a block away from multiple dining options as well. Would definitely stay there again!
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Abrar
25 Jun 2023 - 2 Jul 2023
reviewed on orbitz
2 out of 5 stars
Overall a poor check-in experience. We arrived after 23hrs of air travel and despite asking for early check-in in advance, we were given false hope that it might happen but, we were not accomodated. We were happy to pay extra night or even the extra rates. On arrival one staff member told us they would ask the cleaning staff to prioritise our room clean once vacated at midday but when i asked later another staff member told me that was not the case. It makes no sense to me because we were the only family / guests waiting for about 4-5 hrs in the lobby, so all they had to do was at midday, ask the cleaners to do our room first so we could check in early. Or even just communicate with us properly or regularly. Some hotels offer free tea or coffee or beverages while you wait to check-in, anything to make the guest feel valued or listened to. The hotel is good in the sense that is located in a good spot for transport so i think it gets away with a lot of good reviews. The buffet breakfast was also reasonable.
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Eva
18 Jun 2023 - 20 Jun 2023
reviewed on orbitz
4 out of 5 stars
Loved the location, perfect for a short stay in London with our family. There were two amazing restaurants nearby, Over (Italian) and Lantana (recommend the French toast!). The hotel itself was nice- cool reception areas, our room was clean and modern but quite small. We were happy with our stay.
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Christina
20 May 2023 - 26 May 2023
reviewed on orbitz
5 out of 5 stars
Our family of 4 stayed 6 nights at the Novotel London Bridge. We used Novotel’s upgrade option to upgrade to a suite which was perfect for the long stay. The room was very clean and everything was in working order. The only thing we didn’t like is that the shower was in the main room, so there was little privacy for the person showering. The hotel seems popular with families, which was great for us. The breakfast had many delicious options. The location is close to the tube and national rail station and walking distance to Borough Market, the Shard, the Globe theater, the Tate and lots more. Overall, we had a great stay.
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Tanya
18 Apr 2023 - 25 Apr 2023
reviewed on orbitz
5 out of 5 stars
My family stayed at Novotel London Bridge on our vacation to London. The stuff was super friendly, had an early check-in ready for us (at 10GBP per hour). The breakfast at the hotel was very good and stuff was great.
Our room shower stall drain was slightly off and did not drain well when we arrived but the staff fixed draining issue (not the slighly off issue that allows seeing black stains underneath the drain plug) as soon as we let them know.
In general the stay was very good and we definitely will consider this hotel for our future trips to London.