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Novotel London Bridge

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Novotel London Bridge offers a convenient and family-friendly base for exploring London. While some families have noted that the rooms can be a bit small and the shower may lack complete privacy, many praise the hotel's cleanliness, excellent location near public transport and attractions, and the friendly staff. The hotel also offers a well-regarded breakfast and the option of upgrading to a suite for more space. Families will appreciate the hotel's proximity to Borough Market, the Shard, and other major sights.

Guest highlights

The friendly and helpful staff who went above and beyond, for example, proactively making up beds for children.
The convenient location, close to public transport, Borough Market, the Shard, and other major attractions.
The delicious breakfast with a wide variety of options.
The option to upgrade to a suite to accommodate families.

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking. Housekeeping is available on request.

Nearby attractions

Novotel London Bridge is located in London City Centre, a neighborhood in London, and is near a metro station. Tower Bridge and Tower of London are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: gbp 21.75 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Sauna
Steam room

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
10 km from this hotel
London Heathrow Airport
25 km from this hotel
London Gatwick Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel London Bridge
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

23 reviews

Review data

5 star reviews

74%

4 star reviews

17%

3 star reviews

4%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel London Bridge

Showing 1 - 10 of 23 reviews

Latest reviews (23)

M

Maria R

26 Feb 2024 - 29 Feb 2024
reviewed on expedia

4 out of 5 stars

The rooms are a bit small and we were not a fan of the shower wall that is translucent….you can see the silhouette when taking showers etc. Not much privacy when you have child in the room etc.
W

Wai Yee

17 Dec 2023 - 19 Dec 2023
reviewed on expedia

3 out of 5 stars

The bedsheet, pillow cases and duvet covers are quite old. Dirt is even found on the bedsheet and pillow cases of the sofa bed. This is disappointing to me. My whole family were both awakened by the noisy garbage truck early in the morning. It was very annoying.
M

Michael

13 Oct 2023 - 17 Oct 2023
reviewed on expedia

5 out of 5 stars

Clean and family friendly
V

Victoria

18 Jul 2023 - 23 Jul 2023
reviewed on orbitz

5 out of 5 stars

This property was simply top notch . Staff super friendly, rooms where spotless and with enough space for a family of 4. Perfect location to reach easy local transportation, easy dining around the area and many amenities around the property. We definitely recommend Novotel London Bridge.
S

Stewart

27 Jul 2023 - 29 Jul 2023
reviewed on orbitz

5 out of 5 stars

Overall really happy about my stay here. Staff made a bed proactively prior to my arrival because they noticed stay was booked for 4 of us ( 2 kids) which was a nice touch. Breakfast was grand and worth adding. Tv kinda sucked, might be good idea to add hdmi cable to room.....but i suppose i could have asked for one.
L

Lindsay

22 Jun 2023 - 24 Jun 2023
reviewed on orbitz

5 out of 5 stars

Great affordable option convenient to all that London has to offer. The suite worked perfectly for our family of four. Clean and well kept hotel with dining on site, but also a block away from multiple dining options as well. Would definitely stay there again!
A

Abrar

25 Jun 2023 - 2 Jul 2023
reviewed on orbitz

2 out of 5 stars

Overall a poor check-in experience. We arrived after 23hrs of air travel and despite asking for early check-in in advance, we were given false hope that it might happen but, we were not accomodated. We were happy to pay extra night or even the extra rates. On arrival one staff member told us they would ask the cleaning staff to prioritise our room clean once vacated at midday but when i asked later another staff member told me that was not the case. It makes no sense to me because we were the only family / guests waiting for about 4-5 hrs in the lobby, so all they had to do was at midday, ask the cleaners to do our room first so we could check in early. Or even just communicate with us properly or regularly. Some hotels offer free tea or coffee or beverages while you wait to check-in, anything to make the guest feel valued or listened to. The hotel is good in the sense that is located in a good spot for transport so i think it gets away with a lot of good reviews. The buffet breakfast was also reasonable.
E

Eva

18 Jun 2023 - 20 Jun 2023
reviewed on orbitz

4 out of 5 stars

Loved the location, perfect for a short stay in London with our family. There were two amazing restaurants nearby, Over (Italian) and Lantana (recommend the French toast!). The hotel itself was nice- cool reception areas, our room was clean and modern but quite small. We were happy with our stay.
C

Christina

20 May 2023 - 26 May 2023
reviewed on orbitz

5 out of 5 stars

Our family of 4 stayed 6 nights at the Novotel London Bridge. We used Novotel’s upgrade option to upgrade to a suite which was perfect for the long stay. The room was very clean and everything was in working order. The only thing we didn’t like is that the shower was in the main room, so there was little privacy for the person showering. The hotel seems popular with families, which was great for us. The breakfast had many delicious options. The location is close to the tube and national rail station and walking distance to Borough Market, the Shard, the Globe theater, the Tate and lots more. Overall, we had a great stay.
T

Tanya

18 Apr 2023 - 25 Apr 2023
reviewed on orbitz

5 out of 5 stars

My family stayed at Novotel London Bridge on our vacation to London. The stuff was super friendly, had an early check-in ready for us (at 10GBP per hour). The breakfast at the hotel was very good and stuff was great. Our room shower stall drain was slightly off and did not drain well when we arrived but the staff fixed draining issue (not the slighly off issue that allows seeing black stains underneath the drain plug) as soon as we let them know. In general the stay was very good and we definitely will consider this hotel for our future trips to London.
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