The Westin London City

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.

Nearby attractions

Located in London City Centre neighborhood, The Westin London City is connected to a rail/subway station. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Rollaway/extra beds (surcharge)

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

In-room wifi speed: 25+ mbps

Food and drink

1 bar

1 restaurant

24-hour room service

English breakfast available for a fee daily 6:30 am–10:30 am: gbp 30 per person

Spa

5 treatment rooms

Massage/treatment rooms

Massages

Sauna

Spa open daily

Spa tub

Steam room

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Handrails in stairways

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Things to do

24-hour fitness center

Full-service spa

Indoor pool

Sauna

Steam room

Conveniences

Ballroom

Elevator

Free newspapers in lobby

More

Communal living room

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airports

London City Airport

10 km from this hotel

London Heathrow Airport

25 km from this hotel

London Gatwick Airport

40 km from this hotel

Reviews that mention...

All reviews (12)staff (8)pool (4)location (2)clean (2)family room (1)

Family Reviews

for The Westin London City

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin London City

Showing 1 - 10 of 12 reviews

Latest reviews (12)

V

Valeriya

14 Aug 2023 - 19 Aug 2023

reviewed on travelocity

5 out of 5 stars

The Westin is a true 5 Star hotel. The breakfast was fabulous. Two convenient metro stations. Excellent stage. Simply a perfect family vacation with two young children!

R

Reza

2 Aug 2023 - 7 Aug 2023

reviewed on travelocity

5 out of 5 stars

Excellent for kids, delicious breakfast and an amazing service but pricey 🙃

H

Hung

22 Jul 2023 - 26 Jul 2023

reviewed on travelocity

5 out of 5 stars

The property is well maintained with pleasant and friendly staff. The indoor pool has kids-only hours that were not disclosed at the time of check-in so look this up if you are traveling with kids.

A

Alissa

13 Jul 2023 - 16 Jul 2023

reviewed on travelocity

4 out of 5 stars

Lovely property with good staff. Should think of expanding pool hours for children

L

Leslie

20 Jun 2023 - 24 Jun 2023

reviewed on hcom

2 out of 5 stars

Not a family friendly location. We chose the Westin due to its location and because of our previous stays at other Westin properties. This property however seems to cater more to the business traveler than to families. My two children did not feel very welcomed at the property and we felt uncomfortable using the pool and even walking through the lobby. Disappointing stay to say the least.

A

Anna

12 May 2023 - 13 May 2023

reviewed on hcom

5 out of 5 stars

This hotel is truly fantastic for families. Great Staff, incredibly clean throughout and excellent facilities.

S

Shanelle

28 Apr 2023 - 1 May 2023

reviewed on travelocity

5 out of 5 stars

Had a great time at the Westin London City. The staff went above and beyond to ensure me and my family were comfortable. Highly recommend.

J

Jennifer

7 Apr 2023 - 13 Apr 2023

reviewed on travelocity

4 out of 5 stars

Overall very pleased with staying at this property, however having set times that children are allowed to swim at the pool is very inconvenient. The times offered are very limiting.

A

Arti

27 Aug 2022 - 28 Aug 2022

reviewed on travelocity

5 out of 5 stars

We loved our stay at the hotel with our family to celebrate a birthday. The staff are all lovely, welcoming and very attentive! Thank you

M

Murat

20 Aug 2022 - 22 Aug 2022

reviewed on travelocity

5 out of 5 stars

Excellent service, attentive staff, super clean property, very convenient location, large rooms, perfect for families.