Hilton London Bankside

Mitchell greeted us wonderfully outside the hotel on our arrival and made a lovely effort with my young daughter (& the urban fox hunt). Glass of bubbles at check in, all smooth. Room was clean and spacious, cute fox decor and attention to child guest needs. Indoor pool was nice (until disrupted by some over excited/splashy teens from Manchester) robes and towels provided. Room service food menu out of date/wasn't updated on the TV menu and was very limited/over priced hut good service. Nice selection at breakfast, even though was rushed as we went at 10.45 and ends at 11. Very easy walking distance to Tate Modern, Globe and Borough. Nice location.

Hilton Bankside was an excellent choice for our stay in London. The staff is very welcoming and accommodating. Hotel itself is clean, rooms are nice and of good standard. I travelled with my 6 year old daughter, and she was pleasantly surprised with a kids kit consisting of an activity book, a blanket& pillow, bathrobe with slippers and sweets. Marcel helped us with a kids treasury hunt, which was a fun experience for my daughter. We also tried the gym and the pool. Gym was excellent, well equipped. Pool was good, a bit cold and also had dust on the water which was the only negative I could point out about our stay. The location is good, I had read that the area wasn't that safe, but we didn't experience anything during our stay. Around 5 minutes walk to the tube (Jubilee line), and buses also available. Recommended!

Sam, Joseph, absolutely brilliant staff, exec lounge, room layout, quiet. Sofa bed could be improved for quality. Fantastic location, great for families

Very good friendly and welcoming service from concierge staff member. Special mention to Kamaal as well as an elder gentleman also from concierge (sorry I forgot his name) who went out of their way to assist my family and I (travelled with one young kid and one toddler). Very happy with the modern updated room and the hospitality!

Very nice lobby and restaurant areas. Connecting rooms were a good size for our family of 4. Rooms were very clean and well appointed. Good location - a short walk from two Underground stations, convenience stores across the street, and the Borough neighborhood just a short walk away.

Great hotel. Super location, very friendly and all the facilities needed to have a great couple of days with the family.

Amazing location, hotel staff were fabulous and extremely attentive. The entire family had a wonderful experience.

We absolutely loves the hotel. Incredible staff and family friendly.

I booked the hotel for the pool. I realise it’s the school holidays but was really disappointed that the pool was full of children jumping in and being very loud. It made it impossible to relax or swim.

Everything was great. Super Clean, nice staff, good breakfast, family friendly.