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Lansbury Heritage Hotel

4 1/2 star hotel
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.

Nearby attractions

Located in Canary Wharf neighborhood, Lansbury Heritage Hotel is connected to the convention center. O2 Arena and Buckingham Palace are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at ExCeL Exhibition Centre or Queen Elizabeth Olympic Park. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
English breakfast available for a fee daily 7 am–10:00 am: gbp 15 per person
Room service available

Spa

Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)

Things to do

Fitness center
Full-service spa
Sauna
Steam room

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
5 km from this hotel
London Heathrow Airport
31 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Lansbury Heritage Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Lansbury Heritage Hotel

Latest reviews (4)

D

David

26 Jun 2023 - 29 Jun 2023
reviewed on wotif

3 out of 5 stars

Hotel was fine but no realistic evening dinning after 7.30pm. A bit pricey for the lack of restaurant support. When I asked to extend my stay I was offered a much smaller room at an additional third of the price I was paying. When I asked about the logic behind this (they had Many unsold rooms) i was told that’s the way it is… It wouldn’t have bothered me so much had the desk clerk not told me that usually rooms that size without a realistic chance of sale go for c£99 a night. Not the £340 I was being quoted to extend. My original room was a junior suite and c£250 so you can see my concern on pricing…
B

Brigid

31 Mar 2023 - 3 Apr 2023
reviewed on hcom

5 out of 5 stars

We went as a family for the weekend ( 31st March to 3rd of April) to celebrate my daughter's 16th birthday. The room was spacious and very clean. The staffs were friendly and helpful all through our stay. There was a little mix up with my room arrangement but the manager was so helpful and understanding in dealing with the situation. She sorted out the issue and I'm extremely grateful to her for this. All in all we had a wonderful time during our stay. We hope to visit again soon.
C

Charles

16 Jan 2023 - 17 Jan 2023
reviewed on hcom

1 out of 5 stars

Hotel charged an extra 70 pounds on arrival as the would not give a normal room to us with a child . 9.30 at night was extremely unhelpful and would never stay again.
F

Frances

5 Jun 2022 - 6 Jun 2022
reviewed on hcom

5 out of 5 stars

Exceptionally clean hotel and the room was spotless. The staff were so friendly and helpful, would certainly recommend The Lansbury to my friends and family.
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