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Canary Riverside Plaza Hotel

5 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(596 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Canary Riverside Plaza Hotel offers spacious family rooms and boasts excellent service, with staff going above and beyond to enhance the family experience, such as providing room upgrades and thoughtful gifts for children. Families will appreciate the hotel's proximity to the Thames Clippers ferry, offering a convenient alternative to navigating London's traffic. While the pool has limited family hours, the hotel's location offers a peaceful escape from the bustling city centre.

Guest highlights

The warm welcome and free room upgrades for special occasions.
Thoughtful gestures from staff, including surprise gifts and treats for children.
Spacious rooms, perfect for families.
Convenient location near the Thames Clippers ferry.

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Canary Riverside Plaza Hotel is located in Canary Wharf, a neighborhood in London, and is in a shopping district and on the waterfront. Tower of London and O2 Arena are cultural highlights, and some of the area's notable landmarks include London Bridge and Big Ben. Traveling with kids? Make time for Sky Garden, or check out an event or a game at ExCeL Exhibition Centre. Take an opportunity to explore the area for water adventures such as sailing and other activities like golf lessons.

Popular amenities

Family friendly

Access to nearby indoor pool
Babysitting (surcharge)
In-room child care (surcharge)
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Breakfast available for a fee: gbp 23 per person
Coffee/tea in common area(s)

Spa

Aromatherapy
Ayurvedic treatments
Body treatments
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room
Treatment room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Access to nearby health club
Access to nearby indoor pool
Aerobics classes
Fitness center
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Spa tub
Steam room
Tennis
Yoga classes

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe
Newspapers in lobby
Reception hall

More

Designated smoking areas

Nearest Airports

Airplane
London City Airport
6 km from this hotel
London Heathrow Airport
30 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Canary Riverside Plaza Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Canary Riverside Plaza Hotel

Latest reviews (6)

M

Muhammad

9 Dec 2022 - 11 Dec 2022
reviewed on hcom

3 out of 5 stars

The staff wasn’t friendly and good. On our check out , I couldn’t believe when the front desk lady asked us to pay for the water bottles we used from the fridge. She said we could have the water if it was on the table. But if we took the same water from fridge then we pay, I mean you pay about £400/ might for your stay and they can’t give water. Late night when we came back, the reception refused to provide water. When we checked in , the manager didn’t know how to check us in and rang a senior for help. With a toddler and 5 hours journey from Bolton, that was a lot of hassle.
L

Lisa

8 Oct 2022 - 9 Oct 2022
reviewed on hcom

5 out of 5 stars

Had an overnight stay to celebrate a family birthday. Given a warm welcome and was offered a free room upgrade to acknowledge the birthday. Very good hotel with very welcoming staff.
J

Joanne

14 May 2022 - 15 May 2022
reviewed on hcom

4 out of 5 stars

Lovely hotel and rooms, pool limited family hours and small pool space
A

27 Dec 2022 - 28 Dec 2022
reviewed on hcom

5 out of 5 stars

Overall it was a fantastic stay being that the staff were so accomodating with our requests due to bad weather. However, we felt like the time for kids to use the amenities were too limited to 2 hours only from 8:00-10:30, also due to the rains, we found it very inconvenient to have to walk outside the hotel even if it was just a short walk, being as it was a risk for safety. It’s a bit impractical to have the pool and virgin center outside the hotel
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great room with a great view. The hotel staff were very dedicated and went out of their way to make things fun for our toddler by randomly sending up stuffed animals, and milk & cookies. We had an awesome 5 night stay. The only drawback that I can see is that it is a bit away from the main tourist attractions but that can also be a good thing. I highly recommend taking the Thames Clippers ferry to get around.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

very nice room size, special for family. friendly four season standard service. close by river bus. get you to London downtown by the river without the the traffic at the tube a lot of nice restaurant around the area as well. overall a nice place to stay in London specially if you like some peace and quite in the big city
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