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Leonardo Hotel Chester

Connecting rooms
9.2/10 Wonderful
(788 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Leonardo Hotel Chester provides a comfortable and convenient base for families visiting Chester. The hotel is well-located for exploring the city centre, with many attractions within walking distance. Families appreciate the spacious and clean rooms, excellent breakfast, and friendly, helpful staff. While some rooms may be smaller than others, the overall experience is generally positive.

Guest highlights

The excellent breakfast.
The spacious and clean rooms.
The friendly and helpful staff.
The hotel's convenient location in the city centre.

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request.

Nearby attractions

Located in Chester, Leonardo Hotel Chester is in the city center and near a train station. Dewa Roman Experience and Grosvenor Museum are cultural highlights, and travelers looking to shop may want to visit The Rows of Chester and Cheshire Oaks Designer Outlet. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Deva Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: gbp 14 per person

Guest services

24-hour front desk
Change of towels (on request)
Dry cleaning service
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Liverpool John Lennon Airport
16 km from this hotel
Manchester Airport
45 km from this hotel
map

Reviews that mention...

Family Reviews

for Leonardo Hotel Chester
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

54%

4 star reviews

38%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Leonardo Hotel Chester

Showing 1 - 10 of 13 reviews

Latest reviews (13)

E

Eric

27 Aug 2024 - 28 Aug 2024
reviewed on hcom

5 out of 5 stars

A very good quality (city break) hotel, well positioned for visiting central Chester. We booked three rooms for our family visit and all were functional and spotless. Public areas are comfortable and well designed. Breakfast was great! Would definitely recommend.
J

Jamie

23 Mar 2024 - 24 Mar 2024
reviewed on expedia

3 out of 5 stars

Need to sort booking through Expedia and lack of noting down the fact that the room included a child, so three people in total
K

Kristy

28 Feb 2024 - 1 Mar 2024
reviewed on expedia

5 out of 5 stars

Whilst staying here for a sad reason this time, it was as always comfortable and calming to come back to after a long day. Staff are always helpful and the beds are top notch. I recommended it to friends and family staying for the same reason and all were grateful. Will always stay here when in Chester.
T

Tarandeep

21 Jul 2023 - 23 Jul 2023
reviewed on expedia

4 out of 5 stars

Everything great the property. We got two rooms at the far end, both smaller than others. Given we went as a family, staff could have been more considerate. We didn’t complain since it wasn’t a big deal but small things make the experience
C

Christina

6 Jul 2023 - 9 Jul 2023
reviewed on orbitz

5 out of 5 stars

Wonderful location. Walking distance to most everything. If it was too far to walk, transit was right outside and a taxi only cost 4 pounds to get you to the train station. Would definitely recommend it to friends and family and would love to come again.
B

Barrie

28 Aug 2022 - 29 Aug 2022
reviewed on hcom

4 out of 5 stars

Overnight stop in Chester with family. Rooms were standard and comfortable but bedding was roasting! Excellent breakfast.
D

David

27 Aug 2022 - 28 Aug 2022
reviewed on hcom

5 out of 5 stars

Great hotel right in the centre of Chester. As this is a fairly new establishment repurposed from an old shopping centre it is all in excellent condition. The beds were very comfortable and plenty of pillows. The hotel was very quiet despite our room looking out on to a busy street with traffic restaurants and pubs all around. Had a drink in the bar which I found to be quite pricy also the breakfast was a little on the steep side at £12.50 each., with a family of 4 that makes a big dent in the finances. We opted to go out for breakfast and being central there is plenty of choice and costs are cheaper. The staff were very friendly and helpful and overall we had an excellent stay and will be back again soon as we did not manage to do all the things on our list.
A

Amy

10 Aug 2022 - 12 Aug 2022
reviewed on hcom

4 out of 5 stars

We had a family room and the air conditioning didn’t work, it was 32degrees and couldn’t cook it down, no other rooms available for us all but Customer service was excellent trying to sort the issue. We were given an alternative room for most of our party that was cooler and my husband stayed in the room that was hot but the next day they didn’t charge us for the night and ensured it was fixed on our return for our second night and they were very apologetic and tried lots of things to accommodate us. Super friendly staff and great breakfast.
i

ian

11 Jun 2022 - 13 Jun 2022
reviewed on hcom

5 out of 5 stars

Great new hotel in the heart of Chester. We had the family room for the 4 of us and it was very comfortable. Staff were really nice. I will definitely stay here again. Good value for money.
S

Shaun

31 May 2022 - 2 Jun 2022
reviewed on orbitz

5 out of 5 stars

Very nice stay with family. Room was spacious and extremely clean. Hotel facilities good and staff very friendly and helpful.
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