The Manor Elstree

Stayed overnight on a Saturday when visiting friends and family in the area. Location was very convenient for family in Radlett and was one of the cheaper hotels in the area. Reception was fairly friendly although we were surprised at a £30 deposit required against damage, not something we're used to at hotels. We had been emailed by the hotel to inform us there is no lift, but fortunately we're fit enough for the climb to the top floor for our room. This will be a real issue with any with mobility of fitness issues. Our room was small but clean and the bed was comfortable, although there were only two pillows. Bathroom was adequate although the toiletries provided were solid bars and I'm not convinced the shampoo and conditioner really worked. Breakfast the following morning was very poor indeed. None of the cooked food looked particularly appetising and continental breakfast meant toast (no rolls) and sliced cheese kept in the dairy chiller. Coffee from a flask, as the coffee machine only dispensed espresso, was very overcooked and barely drinkable. Did I complain, no as there seemed little point as what there was was already there. I was however concerned when I saw a member of staff restocking the bread basket with bare hands. Overall the hotel looks very tired and desperately in need of some upgrading and care. We certainly won't return.