1/29

Coco Palm

3 1/2 star hotel
8.6/10 Excellent
(1010 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

Coco Palm is a wonderful family-friendly hotel in St Lucia. Families appreciate the spacious and clean rooms, daily room service, and a large pool with a shallow area perfect for young children. The hotel's location is also a plus, with easy walking access to shopping malls, supermarkets, and restaurants. The on-site restaurant, Ti Bananne, receives high praise for its delicious food and friendly staff, who consistently go above and beyond for guests. Many reviewers particularly highlight the exceptional warmth and attentiveness of the staff.

Guest highlights

The exceptionally warm, friendly and attentive staff who treat guests like family
The large pool with a shallow end suitable for young children
The delicious food and excellent service at the on-site restaurant, Ti Bananne
The convenient location, within walking distance of shops, restaurants and the beach

About the hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, spa services, and a business center.

Nearby attractions

Located in Gros Islet, Coco Palm is near the beach. Pigeon Island National Park and Windward Islands reflect the area's natural beauty and area attractions include Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Looking to enjoy an event or a game while in town? See what's going on at Daren Sammy Cricket Ground, or consider a night out at Friday Night Street Party. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
Free buffet breakfast available daily 7:00 am–10:00 am
Room service available

Spa

Body scrubs
Body wraps
Facials
Manicures and pedicures
Massages

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel

Things to do

Fitness center
Outdoor pool
Spa services

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Renovated entire property - september 2019
Smoke-free property
map

Reviews that mention...

Family Reviews

for Coco Palm
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

68%

4 star reviews

26%

3 star reviews

5%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Coco Palm

Showing 1 - 10 of 19 reviews

Latest reviews (19)

L

Linda Eureka

7 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Coco Palms is the best kept secret in St Lucia! It is convenient to everything. The food was exceptional it was tantamount to 5 star dining for breakfast, lunch and dinner. The staff friendly, respectful and responsive. Great option for singles, couples, families and group. My family and I needed a quick getaway and this didn't disappoint. Close to beaches, great pools and other experiences. My teenager had a great time and that's worth it for me.
S

Sonia

24 Apr 2024 - 29 Apr 2024
reviewed on expedia

5 out of 5 stars

Really lovely place. Was good for me and my family. They set up the room ready with a crib, kept it clean daily and made us feel relaxed.
S

Shinelle

29 Apr 2024 - 5 May 2024
reviewed on expedia

4 out of 5 stars

good for family vacation with grandparents and children. Rooms can be updated but are still nice. St Lucia is beautiful and the area offers supermarket, restaurants, and local shopping mall in walking distance.
E

Elize

29 Mar 2024 - 1 Apr 2024
reviewed on expedia

4 out of 5 stars

The rooms were clean and room service was provided everyday. However, fittings and fixtures in the washroom could have been more comfortable. The pool is large and 4ft deep. The hotel staff were very friendly and accommodating. The food is very delicious. A mixture of local and western menus. The drinks were great as well...bar is well stocked with a variety to choose from. The resort is walking distance from 2 shopping malls, supermarket and other restaurants, bars and night clubs. There is a beach about 5minutes from the resort through a trail. Had a fantastic stay. Highly recommend for families
C

Candance

18 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

While the rooms feel very historically French they were clean and spacious. The dining and Bar staff was the best experience. They were very kind and treated us like family!! Shout out to Miguel and his staff! The pool was spacious and clean. The weekend entertainment was wonderful. The all inclusive package is definitely the way to go here.
T

Tahnee

19 Feb 2024 - 21 Feb 2024
reviewed on hcom

5 out of 5 stars

Let me just say that this hotel is an absolute asset to St Lucia. I am so glad that I chose to stay here for our honey moon. This hotel is St Lucian owned which is why I has chosen to stay here. Let’s keep the money with the people who were born and bred on this lovely lsland I visited from Grenada so believe me I am very used to great beaches; pools ect. But I literally came here for a relaxing break to enjoy the room The pool view suites are exactly like the photos; my husband and I were very comfortable along with our 11 month old. The breakfast was excellent everyday. Always a good variety. The staff are super helpful and the grounds are well maintained. I didn’t have dinner at the hotel but there are loads of nice places walking distance - and there’s a really good mall about 7 mins walk away. The only comment I would make is that at breakfast I had to ask for the baby high chair about 6 times before it was bought to me. And sometimes the bar tender could be extremely slow trying to serve the pool and the restaurant Nonetheless 10 out of 10. Please stay this way as I’ll be recommending Cocopalm To anyone who wants to Visit Rodney bay.
D

DAVE

6 Feb 2024 - 9 Feb 2024
reviewed on expedia

5 out of 5 stars

The employees were extremely polite and accommodating. Shout out to the dining room and kitchen team. Excellent Job. Will definitely recommend to family and friends.
F

Fred Di

21 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

Coco Palm is a short five minute walk to Reduit beach. Ti Bananne is their onsite restaurant. It is one of Rodney Bay's best restaurants. It does French Caribbean cuisine. The wine list is limited and needs more offerings (they are working on it) but the food was very good the both times we went. They have a well stocked bar with premium brands for other drinks. We also had buffet breakfast included with our stay. It had lots of variety, good quality and no need for you to eat lunch. They can also make espresso based coffee. Everyone on staff was very warm, friendly and helpful. After a few days, they treat you like family. Coco Palm is located in an area with many restaurants and bar options to walk to at night. Overall, I highly recommend it for your stay in Saint Lucia.
N

Natasha G

23 Sept 2023 - 24 Sept 2023
reviewed on hcom

4 out of 5 stars

It was wonderful. Spent with family!
S

Shane

5 Aug 2023 - 12 Aug 2023
reviewed on travelocity

5 out of 5 stars

Firstly, and most importantly, the staff members at Coco Palm Resort are amazing! I have never experienced such warm, attentive, and caring people at any resort. My 3-year-old daughter loved every moment at the hotel primarily due to how kind she was treated by all members of staff she interacted with as they took such good care of her! So many people to thank such as Sandy, Coreen, Shannelle, Leyana, Dean, and many others that I didn't get their names, but the entire complement of staff was all amazing. The property is well-kept, and clean, and has everything needed. Our room was ready on arrival, and we were very comfortable. The pool is large and there is enough room to accommodate guests. There is a shallow area suitable for young kids. The breakfast buffet was excellent, and despite reviews saying the selection remains the same daily, that is not true as some items are changed daily to offer variety. At the end of the day, breakfast is breakfast. They provide cereals, granola, fruit, cheese, ham, bacon, eggs, sausages, and much more. I would recommend you try the delicious omelets they make at the omelet station. We didn't do the All-Inclusive plan but did have Lunch and Dinner at the onsite restaurant and all the meals were delicious. I would definitely return to this hotel and would recommend it to anyone. You will not be disappointed.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels