Bay Gardens Marina Haven

This is a sister hotel that has 2 other properties and access was available by free shuttle to each. The best things about this property is the staff and location. Excellent service and attentiveness from the staff from the moment I arrived to the day I left. This location within the chain is like a third child, it's aged and in desperate need of renovation. No amenities to speak of just a pool.

Check in was smooth, I cannot remember the receptionist’s name but she was amazing all through my stay. She was very pleasant. The room was appropriate for it’s cost. Noted: one of the plastic balcony chairs were broken, the sheet was torn and the bed skirt was dirty. The breakfast was satisfactory, good local food. One day my cream cheese appeared moldy but I was not quite sure so I dumped it. I ordered dinner one night and received five (5) calamari rings on a plate for $14USD which in my opinion was insane. It was returned with no issue. I received my complimentary drink which was strong and enjoyable. Housekeeping was also quite satisfactory. The shuttle irritated me one day, literally drove me around for 45 minutes, almost twice the time it usually takes. The driver just made eye contact and gave no reason, I told the receptionist but it ended there. The shuttle was otherwise reliable and on time. The pools were clean both at the Marina Haven and at the Resort. Pool towels are available but I was not informed. I saw another family receiving towels on my last day which I when I found out towels were available to guests. Overall, my stay was good. The male servers were a bit flirtatious, just one went a bit beyond my limit but the others were respectful and charming from a distance. I am likely to consider here for another stay, with room for recommendation to others. Reasonably priced budget stay.

It was a lovely getaway for my wife and I. Quiet and relaxing. The staff were all very friendly and helpful. I would definitely recommend my friends and family to stay here.very satisfied

Anazingly interpersonal management and staff who make guests feel like part of a family. Will definitely stay again!

The hotel was great for families and the staff was amazing

Excellent staff and great service They make you feel like family from the time you step foot at the resort. Keep up the great work. Kudos.