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Crowne Plaza Madrid Airport, an IHG Hotel

4 star hotel
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Crowne Plaza Madrid Airport offers a convenient and comfortable stay for families. Guests consistently praise the excellent breakfast and the friendly, helpful staff. The hotel provides a relaxing atmosphere, perfect for resting after a long journey, and offers convenient transport links to explore the city. While some guests noted the distance from the city centre, the hotel's proximity to the airport is a significant advantage for travellers.

Guest highlights

The excellent breakfast
The friendly and helpful staff

About the hotel

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a conference center, self parking, and conference space are onsite.

Nearby attractions

Crowne Plaza Madrid Airport, an IHG Hotel is located in San Blas-Canillejas, a neighborhood in Madrid, and is near the airport. Gran Via Street and Plenilunio Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Juan Carlos I Park. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or Estadio Wanda Metropolitano.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: eur 16 for adults and eur 11.50 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Low-height door lock
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Wheelchairs available on site

Things to do

24-hour fitness center

Conveniences

Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine
Water dispenser

More

Communal living room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Madrid Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Madrid Airport, an IHG Hotel

Latest reviews (5)

F

Fabio

8 Jul 2022 - 9 Jul 2022
reviewed on hcom

2 out of 5 stars

I booked a stay for my family of 3 people and I requested an extra bed for my child. We arrived very late at night, tired after a long trip, and there was just one bed in the room.
J

Jason

24 Aug 2019 - 25 Aug 2019
reviewed on travelocity

5 out of 5 stars

This is an extremely convenient and comfortable place, with an excellent breakfast. Everyone at the reception and in the restaurant were great and friendly. I stayed here on my way in to Madrid while waiting for a family member to arrive separately the next day. I ended up staying here again the night before my flight out of Madrid two weeks later. If you need the convenience of a hotel airport, this is an excellent and affordable option. Would definitely come back.
A

14 Feb 2020 - 16 Feb 2020
reviewed on expedia

4 out of 5 stars

My family enjoyed the bathtub after a long plane trip... pillows a bit small . The staff was nice and the room was clean and quiet. A good place to rest near the airport .
A

23 Jan 2020 - 24 Jan 2020
reviewed on orbitz

5 out of 5 stars

Our family was well treated and enjoyed the breakfast. The staff was very helpful in instructions to the subway to get into the city.
A

25 Aug 2019 - 26 Aug 2019
reviewed on travelocity

4 out of 5 stars

Good overall just wish it was closer to the city and more family friendly
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