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Barceló Torre de Madrid

5 star hotel
9.4/10 Exceptional
(1434 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Barceló Torre de Madrid offers families spacious rooms, some with separate bedrooms and dining areas, making it ideal for family stays. The hotel boasts a fantastic location, within easy walking distance of tourist attractions, and next to a playground. Guests consistently praise the excellent breakfast and the helpful, friendly staff. While some noise has been reported, the hotel's central location and amenities like the indoor pool make it a popular choice for families.

Guest highlights

The incredible breakfast
The spacious rooms, some with separate bedrooms and dining areas
The hotel's fantastic location near Plaza de España, a playground, and the metro
The friendly and helpful staff

About the hotel

An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Located near the boardwalk, Barceló Torre de Madrid is in Madrid Centro neighborhood and is connected to a shopping center. Temple of Debod and Royal Palace of Madrid are local landmarks, and the area's natural beauty can be seen at El Retiro Park and Sabatini Gardens. Madrid Wax Museum and Madrid Amusement Park are also worth visiting. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:30 am–11:30 am on weekends: eur 16 for adults and eur 16 for children
Free daily reception

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - sports

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Sauna
Steam room

Outdoor

Pool sun loungers
Terrace

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Reception hall

More

Renovated entire property - january 2017
Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Barceló Torre de Madrid
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

25%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Barceló Torre de Madrid

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

RAMAK

29 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

Great staff very friendly and supportive. The room is clean and comfortable. Access from the hotel to tourist areas is within walking distance. I highly recommend this hotel for you and family.
E

Ernesto

20 Apr 2024 - 23 Apr 2024
reviewed on expedia

4 out of 5 stars

Good location but noisy at night, clean hotel. I was traveling with my baby girl and I needed a room after a long fly. Front desk told me there were no rooms of the category I choose but he gave me an upgrade (paying 30 extra euros per night even when they were supposed to do it for free since they are a VIP access hotel and that’s one of the perks for Platinum). Also, I did not receive any perk, then their VIP Access category is just to catch Expedia’s customers.
J

Jennifer

11 Feb 2024 - 14 Feb 2024
reviewed on expedia

5 out of 5 stars

Thank you for a fabulous stay with my family
K

Katherine

7 Jul 2023 - 11 Jul 2023
reviewed on travelocity

5 out of 5 stars

Everything was lovely. Great location on Plaza de España. There is a wonderful playground with water misters for kids to play. Metro steps from the hotel. The food and bar at the hotel was excellent. Staff very friendly and the room clean and spacious.
G

Gladys

3 Jul 2023 - 5 Jul 2023
reviewed on travelocity

5 out of 5 stars

We love the hotel, the service in general one of the best. but at night we went down to the restaurant at the entrance and the lady who served us was not very friendly, apart from that everything was 10/10 great with families
M

Matthew

23 May 2023 - 26 May 2023
reviewed on hcom

5 out of 5 stars

We loved our stay. We chose this hotel for the location and space available for our elopement. It was very clean and spacious and provided plenty of space for the bride to get ready. The art made for fun wedding photos throughout the property. The breakfast was possibly one of the best I have ever had. A special shout out to Sonia at breakfast who was amazingly welcoming, friendly, and made us feel like family. The complimentary bottle of Cava was classy and thoughtful. My only slight issue was a facility issue. Our sink was clogged, our toilet at one point kept running which prompted a call, and the drain in the shower broke. They quickly sent a colleague to fix the issues. Overall, a memorable stay, one we will not ever forget, and should we return to Madrid, will be our first booking!
B

Beatriz

29 Dec 2022 - 3 Jan 2023
reviewed on hcom

5 out of 5 stars

It was a wonderful stay with our family! The staff was great, Patricia at the Reception/Concierge was wonderful!
S

Simon

31 Dec 2022 - 3 Jan 2023
reviewed on hcom

5 out of 5 stars

We stayed for three nights as a New Year city break. The location is excellent with everything we wanted to see within walking distance. The only downside was that our room on the 9th floor had an adjoining door and kids in the room next door kept us awake past 2:30am. Apart from that the hotel was excellent.
V

Valerie Frances

Invalid Date - 30 Dec 2022
reviewed on travelocity

5 out of 5 stars

Our suite had a separate bedroom and dining area which was great for our family. And the breakfast was incredible!
E

Elspeth

1 Aug 2022 - 6 Aug 2022
reviewed on travelocity

4 out of 5 stars

Very nice hotel and very convenient location. A 2 min walk to the palace and the hop on hop off bus stop is just outside the hotel. Very safe to walk around. We had a beautiful room with a balcony and it was very pleasant, airy and clean. The bathroom was large and a great shower . My son and daughter had a junior suite and they had plenty of room and privacy. The indoor pool was small and not for swimming but more for floating but the sauna and spa showers were great. The staff were very friendly and offered us plenty of advice and recommendations for restaurants. The hotel is located at the bottom of a long shopping street so good to walk to shops and back to hotel. It was very safe. Hop on hop off bus highly recommended to get to see what the city has to offer. Many museums to see
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