Villa Herencia Hotel

First, the staff was friendly. Just a host and one cleaning person. The place is close to lots of the attractions you would want to see in Old San Juan. But the place was definitely not like the pictures. Our room was about 12 x 12 feet with no windows and very dark. It had a musty smell. The bathroom was very small and had a plastic electrical outlet cover on the shower wall with caulk around it. The second floor had 2x4s and plywood for the railing. I went in the dining room to sit down and when I pulled the chair out the arm fell off. There was also what looked like rust coming out of one of the switches. The place was just really run down. For us the plus was that my wife grew up about 50 feet down the street, so it brought back childhood memories.

My husband and I could not have been happier with Villa Herencia. The lady that checked us in was very friendly and helpful each day we were there. The breakfast of pastries, cereal, toast, coffee and juice was offered in a lovely dining room. The room was beautiful. Not a lot of space in the area with the bed and a very small bathroom, but there was a sitting area with a comfy sofa to make up for it. Our room was on the main level right beside the fountain in the courtyard. Our first night I thought it was loud and wished it was off. Big mistake. Once turned off for the night, you could hear anyone walking in the courtyard to their room or up the steps. I had a group of springbreakers return very loudly to their room at 1 AM and had to ask them to be quiet. The next night the fountain stayed on and there were no noise issues at all. The space in the room and the outside noise within the hotel are the only downgrade but everything else MORE than made up for it. The location is perfect! Everything is within walking distance and it is right near the old gate and the water. It is a five minute walk to the main square and and easy walk up-hill to San Morro. Even its immediate surroundings are very peaceful, located just off the pleasant square in front of the Cathedral and children's museum. Several nearby eateries. We had no problems walking around late as the Governor's Mansion is around the corner so lots of security there, and in Old San Juan period. Stay. You will love it.