Hyatt Regency Grand Reserve Puerto Rico

Property was very spacious, peaceful and very quiet. The beach is steps away from your room and plenty of space to feel secluded especially if you wonder down the path away from the main area of resort. Very family friendly. Showers were heavenly as the water pressure was excellent! Rooms were modern and nice size. Trolleys to give you a lift anywhere on resort. What I did not like: -Pools are too warm! Felt like soup. -Pina coladas at the poolside bar are garbage and not worth the money. Do not order. Overall drinks are not great. -Not enough Puerto Rican cuisine and desserts. Too American. -Too much American music around the pool area. -Feel more like a inclusive resort by offering more activities, like salsa night, jet ski, scuba diving, snorkeling, themed nights, etc. There should be BBQs on the beach. -Rio Grande is not a walkable town and its run down. Consider renting a car for 1 or 2 days. You must know where you are going. Takes like 10 mins to exit out of the resort, so walking to main road will be very long! Ubers are fairly inexpensive. -Did not try, but it seems like reservations recommended for the resort restaurants. Its worth going outside the resort. Overall I would stay again. If you don't want to be in the tourist area(San Juan/Condado), want peace, plan to stay mainly on the resort, this is the place for you. it can work if you want to venture out as well. San Juan/Condado is 20 mins away ($30 to $50 uber ride). Walmart is close by. .

This is the best if you want to have a family vacation. Great for small kids and teenagers. Loved this place , definitely coming back .

Stayed 4 nights with my girlfriend- played 18- the course was in perfect condition despite the heavy rains. Played through. Anyway, we will be coming back bringing family and friends along this time. The dining options are great, nice pool, the beach is a 3.9/5 (there are better beaches elsewhere on the island). We had our room serviced everyday- the staff was great. Overall a really great experience and I highly recommend it.

Love this hotel 2 time with my family

Great hotel for family vacation - rooms are spacious and modern, swimming pools are amazing, beach is beautiful, stafff is super helpful. The hotel is also close to many attractions and only 30-45min away from the airport and San Juan.

The property is beautiful and calm beach area which is great for kids.

The resort itself is very nice. The design, layout and grounds of the resort are well designed and feels very big, open and airy when walking around. The pool was big, spacious and never felt over crowded. The beach was private and not crowded at all. The staff was very helpful, friendly and accommodating. There are several restaurants on site that all had good service and the food was very good. We stayed there for 4 days with kids and everyone had a great time.

Loved the expansive room and staff service. Great family resort!

This was our first vacation w children, ages 3 and 5; and first trip to Puerto Rico. Direct flight out of Hartford and no passports needed made it an easy choice! The pool was incredible and made the stay worthwhile, even better was the smaller pool in front of our villa. Our room was gorgeous. Water views from the balcony and the front door. Spacious and comfortable. Food was just ok. Nori and nectar were the best meals we had, and the tacos from the food truck at the pool. Staff communication was less than great, parking was not clearly communicated, to the point where we paid $30 for the first night because we weren’t told that our room had free parking right in front of the building. We spent the week eating at the buffet because we thought it was included with our room, no one told us it wasn’t until we checked out and paid about $100/day for uneaten bagels and fruit for our toddlers. I’d go back, but not without seeing what else is out there on other parts of the island. Especially because the town of rio grande didn’t seem to have much to offer and weather is unpredictable due to the mountains and rainforest nearby!

Pool was nice, Beach was small but nice, lots of small seashells for the kids. The property and staff was great. Will be back