1/29

Hampton Inn & Suites San Juan, Puerto Rico

3 star hotel
9.2/10 Wonderful
(1484 verified Hotels.com guest reviews)
See verified family reviews (40)

generated by AI based on family reviews

Overview

Families will love the Hampton Inn & Suites San Juan, Puerto Rico. The hotel offers a complimentary breakfast with kid-friendly options, a refreshing pool, and a convenient location near the beach and local amenities. Guests consistently praise the friendly staff and the delicious food at the poolside bar and grill. While some maintenance issues have been reported, the overall experience is positive, making it a suitable choice for a family getaway.

Guest highlights

The delicious breakfast with waffle, cereal and fruit options.
The clean and refreshing pool.
The convenient location near the beach and local amenities.
The friendly and helpful staff.
The delicious food at the poolside bar and grill.

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

Nearby attractions

Located near the beach, Hampton Inn & Suites San Juan, Puerto Rico is in Isla Verde, a neighborhood in Carolina with good airport proximity. Port of San Juan and Pan American Pier are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Mall of San Juan and Plaza del Mercado. Punto Verde and Museo del Mar are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am
Free reception (select days)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Garden

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Designated smoking areas
Shared microwave
Tv in lobby

Nearest Airport

Airplane
Luis Munoz Marin International Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites San Juan, Puerto Rico
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

40 reviews

Review data

5 star reviews

70%

4 star reviews

17%

3 star reviews

8%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites San Juan, Puerto Rico

Showing 1 - 10 of 40 reviews

Latest reviews (40)

a

april

2 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

This hotel was amazing! Great free breakfast daily, lovely pool with swim up bar and happy hour every night with drinks and snacks for the kids from 5-7pm. I will definitely go back!
C

Chasity

1 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel was fantastic and in a great location! It’s about a block and a half from the beach which the hotel has designated lounge chairs and umbrellas at no additional cost. It’s walking distance if you don’t have a car to restaurants and even a pharmacy for extra sunblock etc. The room was fine, nothing special but suitable for families and very clean. The breakfast buffet is exactly that, a buffet but it gets you fed and the coffee was fantastic. Overall, we loved it and would stay here again. Only one annoyance was that the Peloton was not working and nobody there seemed to know what do with it which is crazy. It’s plug in, connect to WiFi and go. I don’t know why that was a hardship but if you’re not working out, then this isn’t a big deal at all.
K

Kárenly

5 Jul 2024 - 7 Jul 2024
reviewed on expedia

4 out of 5 stars

This property is a good option for a short-trip stay where you'll be out and about. The location is very convenient as it's walking distance from restaurants, coffee shops, casinos, and the beach. Pool view is not worth the extra money so I'd recommend saving on that unless you have unattended children at the pool. Breakfast, however, is most definitely worth it and my favorite amenity besides the curtains. Would stay again.
M

Maureen

30 Jun 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

My family (husband and kids) spent 5 days and 5 nights here. I will say everything was smooth easy and convenient. Staff was accessible and friendly. Housekeeping came everyday and cleaned and stocked up room with toilets and water. Overall we had a very pleasant experience. I think that the free breakfast 6am-10am & cocktail hour 5pm-7pm everyday was just an added plus. Pool gets a little crowded but still reasonably enjoyable. When you go to the beach the chairs and umbrella shouldn’t be charged. As long as you find the correct one with hotel. The manager for the beach that was connected to the hotel literally started the day we came and kind of wasn’t sure just offered us two chairs and one umbrella. Besides that hotel with my family was great and we had no issues.
D

Daphne

2 Jun 2024 - 8 Jun 2024
reviewed on orbitz

2 out of 5 stars

I always stay at Hilton properties for the last 35 years and I actually stayed at this hotel 20 years ago, the public areas are still freshly renovated and the rooms are exactly the same back in 2002 but they managed to keep up the property very well, the staff is still great, breakfast also very good, however back then I had the most wonderful sleep and now the beds are so hard you can’t get a good night sleep. They said they are new back in October 2023 but nothing will make it better, even with the purchase of two foam pads per bed. We actually missed going to excursions due to lack of sleep and pain. Unfortunately this ranked my worst vacation in 35 years and it kinda spoiled it for me since I grew up there as a child. Also shocking how Isla Verde has deteriorated since I last been there and sadly so much is still under repair after hurricanes. The discover Puerto Rico website is not up to date, Camuy Caves are still under repair but no notice on the site or when you call. Also Expedia notifies you of an estimate for resort fees but it was double when I checked it from $220 to $418, so a mark against which ever is responsible for supplying that estimate.
M

Migdalia

30 May 2024 - 31 May 2024
reviewed on travelocity

2 out of 5 stars

People kidd and adults allowed to go into the pool with all their clothes on and some guests were allowed to stand by happy hour drink their drinks and get served repliedly with out giving others a chance and no one said anything. Pillows are terrible flat doors closed very fast and loud
M

Migdalia

29 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

Too many pegion and people going into the pool with all their street clothes. The hotel should have rules kids where eating in the pool. No supervision.
R

Roselyn

24 May 2024 - 29 May 2024
reviewed on expedia

5 out of 5 stars

We loved our stay! It was nice and clean. Breakfast was included which was great. You can walk to the beach. The pool and bar is a plus. My kids really enjoyed the stay. Thank you to all the staff!
B

Brian

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Reliable. Reliable. What you would expect if you have stayed at a Hampton Inn before. Great service, well maintained property, clean, good bed, and the typical Hampton breakfast that is great for kids; waffle, cereal, fruit, etc.
M

Melissa

24 Apr 2024 - 30 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel staff was very friendly and helpful. There were many delicious options for breakfast. The hotel was clean as well as the rooms. They also have a 24 hour store on site. I loved the complimentary two hours of drinks and snacks. Places to eat, shop and the beach are within walking distance. They also have a pool side bar/restaurant on site. We do not drive so it was easy to get a taxi as the hotel had taxi drivers on hand. My family and I had a wonderful stay!
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels