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The Heritage Hotel Manila

4 star hotel
Kids stay free
8.8/10 Excellent
(2373 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

The Heritage Hotel Manila is a popular choice for families, offering spacious rooms and a range of amenities. Families appreciate the swimming pool, the delicious breakfast, and the friendly and accommodating staff. The hotel also provides a free shuttle to and from the Mall of Asia (MOA), adding to its convenience. While some areas of the hotel may require updating, many guests consistently praise the overall experience and the staff's helpfulness.

Guest highlights

The spacious rooms and comfortable beds.
The delicious breakfast.
The friendly and accommodating staff.
The free shuttle to and from the Mall of Asia (MOA).

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.

Nearby attractions

Near a metro station, The Heritage Hotel Manila is in Barangay 76, a neighborhood in Pasay with good airport proximity and shopping. Traveling with kids? Make time for Manila Ocean Park, or check out an event or a game at Mall of Asia Arena. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ziplining nearby.

Popular amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7:00 am–10:30 am: php 880-880 for adults and php 440-440 for children
Room service available

Spa

Massage - swedish
Massage - sports

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

Billiards/pool table
Children's pool
Fitness center
Outdoor pool
Spa services

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Ninoy Aquino International Airport
4 km from this hotel
Clark International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for The Heritage Hotel Manila
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

24 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

4%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about The Heritage Hotel Manila

Showing 1 - 10 of 24 reviews

Latest reviews (24)

A

ALICIA

10 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

I recommended this hotel to my friends and family due to nice place even if it is 4 stats compared to 5 stats. Affordable rate and delicious food in the Riviera Restaurant
S

Sandy

4 May 2024 - 7 May 2024
reviewed on expedia

1 out of 5 stars

We were suppose to stay for 3 nights but decided that it was not a good fit for our family. Dining options were expensive as well as drinks. Area outside was not close to any stores or outside food. When asking how safe the area outside was, staff gave me a weird look and said to make sure we keep our belongings with us. Room was dark, carpet was stained, toilet barely flushed, shower wasn’t good. Overall, we would never stay here again. Oh, casino is only foreigners. My husband has an American green card but has a Filipino passport, they did not allow him to go in.
P

Philip

10 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

Nice family place to visit and see the sights. Free shuttle to and from the MOA. Casino on sight. Nice room service and breakfast is very nice has a swimming pool for both adults and kids. Transportation and bus tours.
F

Fe

26 Feb 2024 - 28 Feb 2024
reviewed on expedia

5 out of 5 stars

Excellent services nice staffing freindly and professional 5 star from Highly recommended to the friends and family
A

Arthur

30 Jan 2024 - 31 Jan 2024
reviewed on expedia

5 out of 5 stars

The Heritage is my go to place in Manila , their Manager Eduardo has helped me on many occasions , they are like family . Foods good too !
R

Robert

8 Jan 2024 - 9 Jan 2024
reviewed on orbitz

4 out of 5 stars

This is a classic big luxury hotel that is ready for renovation. The rooms were almost antique and not very well done originally. Dirty carpets not good for baby. It is a full service hotel with all the amenities. It’s just dated so try to get the best price you can and enjoy your stay.
L

Lehi

18 Jan 2024 - 19 Jan 2024
reviewed on hcom

5 out of 5 stars

A nice overnight stay with family! Room was nice and large, bed was comfortable, AC was cold and bathroom was spacious!
A

Anthony

13 Sept 2023 - 15 Sept 2023
reviewed on hcom

5 out of 5 stars

Joy and Mac and other staff were very friendly and accommodating, great stay as usual. My wife and I have been coming to Heritage since our children were in diapers, over 20 years. We look forward to an invite to the return of your casino this year.
J

John

15 Aug 2023 - 17 Aug 2023
reviewed on hcom

4 out of 5 stars

We always stay at the Heritage hotel at the start and end of our holidays and visiting family, nice spacious rooms, friendly and helpful staff and the buffet breakfast is excellent. We always have a good stay which is why we keep coming back.
C

Cherry Rose

6 Jul 2023 - 8 Jul 2023
reviewed on hcom

5 out of 5 stars

My family and I have stayed at the Heritage a few times now, before we head to Davao, and each time we have nothing but positive things to say about the hotel and staff. The hotel was very clean and quiet. For the staff (wow) so friendly and courteous. We are from California and not being used of people being friendly, but here it is a complete 180 degrees difference, we love it here in the Philippines. As our journey's continue to the Philippines, we will still stay at the Heritage. Thank you so much for the great stay.
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