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Sofitel Queenstown Hotel & Spa

5 star hotel
Connecting rooms
9.4/10 Exceptional
(676 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Sofitel Queenstown Hotel & Spa is located in Queenstown City Centre, a neighborhood in Queenstown, and is in the entertainment district and near the beach. Fear Factory Queenstown and Steamer Wharf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Queenstown Gardens and CaddyShack City Mini Golf. Traveling with kids? Consider Kiwi and Birdlife Park and Queenstown Ice Arena. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing.

Popular amenities

Family friendly

Dvd player
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:30 am–10:30 am: nzd 42 per person

Spa

5 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Snow sports gear
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Full-service spa
Sauna
Steam room

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Sofitel Queenstown Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sofitel Queenstown Hotel & Spa

Latest reviews (2)

B

Bridget

9 Jul 2023 - 12 Jul 2023
reviewed on expedia

4 out of 5 stars

What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou. We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down ! Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!
r

rozanna

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

great service, fantastic location right opposite the ski bus, town centre and restaurants. good sized rooms very comfortable. Our extended family of 9 were easily accomodated on the same floor next to one another.
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