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Crowne Plaza Hotel Queenstown, an IHG Hotel

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service.

Nearby attractions

Located on a lake, Crowne Plaza Hotel Queenstown, an IHG Hotel is in Queenstown City Centre, a neighborhood in Queenstown with good shopping. Williams Cottage and St Josephs Parish are local landmarks, and travelers looking to shop may want to visit Steamer Wharf and Creative Queenstown Arts & Crafts Market. CaddyShack City Mini Golf and Kiwi and Birdlife Park are also worth visiting. Take in the nearby slopes with a ski shuttle, a ski area, and skiing, or check out other outdoor activities such as ice skating. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi, wired internet (nzd 10 for 12 hours)

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6 am–10:30 am: nzd 36 for adults and nzd 18 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski privileges (optional)
Ski storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Garden
Picnic area

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Crowne Plaza Hotel Queenstown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Hotel Queenstown, an IHG Hotel

Latest reviews (2)

K

Kylie

24 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Great location. Appreciated not having to put children in car as hotel was right in city. Staff very friendly, especially reception staff.
R

Ranveig

18 Nov 2023 - 20 Nov 2023
reviewed on wotif

3 out of 5 stars

The hotel has a great location but is way overpriced for what you get. The bathrooms need some updating - the shower curtains were missing several hooks and the bathtubs could use a no skid mat. The breakfast buffet was a disappointment.
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