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Louise
8 Jan 2024 - 12 Jan 2024
reviewed on expedia
4 out of 5 stars
Great location, easy walk to attractions, shops and restaurants. Lovely modern hotel, and well equipped rooms. Staff were struggling to have rooms ready for guests checking in on the day we arrived but they treated us to free drinks and pizzas while we waited which was great. Daily room servicing seemed under pressure, our room often didn’t have enough crockery replaced, and towels and bedding for child sleeping on the pull out couch. But overall a great place stay, we have stayed before and will be back again in the future.
Y
Yong Siong
15 Dec 2023 - 16 Dec 2023
reviewed on expedia
5 out of 5 stars
The staff were welcoming and helpful. Parking is a bit of a hassle as hotel ran out of parking lots. Convenient location to walk around the city centre. The no-lock swing door and translucent panel design of the shower room may not be suitable for family stay.
J
Joanne
16 Dec 2023 - 17 Dec 2023
reviewed on expedia
5 out of 5 stars
New Hotel! Clean in all areas. The breakfast is way above North America standards….it is worth eating.
We can’t say enough about the Front Desk, Bar, Dining Staff and Housekeeping.
We have stayed at this property before and it just gets better. Sophia and her coworkers are outstanding. They couldn’t do enough for us.
It’s nice to see a Front Desk that really cares about their guests.
From our experience …
We found Uber to be inexpensive and fast to get around. The gondola was worth it and views from above wonderful. Dinner in the skyline was disappointing.
Milford sound…We used Cruise Milford….family owned, clean new boat, excellent service!
Thank you,
Jim and Joanne
t
tomoko
27 Nov 2023 - 30 Nov 2023
reviewed on expedia
4 out of 5 stars
We were happy with breakfast and cleanness but we didn't get bath towels for all of us, only 2 towels we are 4 member family, even i asked receptionist for it.
S
Shamiza
22 Oct 2023 - 25 Oct 2023
reviewed on expedia
5 out of 5 stars
I liked the place because it was very clean and tidy and it was very relaxing and everything was convenient. I had a lovely time with my family. I would love to stay there next. thanks.
C
Clinton
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
The good- great walking distance to main downtown area, great breakfast, great common area in the lobby. The bad- very limited parking. Staff suggested parking up the street in residential parking, but not much of that. The shower in the room has a translucent wall to the sleeping area so if you are traveling with children or friends, there’s NO privacy. Bed and pillows were hard and uncomfortable. I wouldn’t stay again.
P
Patricia
22 Jul 2023 - 2 Aug 2023
reviewed on wotif
3 out of 5 stars
Staff went over and above to provide help and service.
The menu needs a big upgrade, whilst the breakfast was satisfactory the othe meal alternatives were poor.
Pizzas were too thin and topping measly.
Fish and chips …..batter on the fish was thick and hard, lamb shank was tasty but the vegs were too few.
Not enough on the childrens menu.
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Matthew
23 Jul 2023 - 28 Jul 2023
reviewed on wotif
5 out of 5 stars
Such a warm welcoming experience. Staff are friendly and easy to approach. Breakfast included made it so much easier. Slept like a baby.
Overall 10/10 experience
S
Sacha
Invalid Date - 7 Jan 2023
reviewed on wotif
4 out of 5 stars
We visited in summer with two teenagers. We enjoyed the breakfasts. The rooms are very tight when booking 4 in one room. It was a little weird to have the shower visible from the bedroom so when a family member had a shower we could see their bodies (but not the details, luckily).
A
Adeline
Invalid Date - 6 Jan 2023
reviewed on wotif
5 out of 5 stars
Fantastic property - clean, family friendly, helpful staff, brilliant location!