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Sonia
30 Jul 2024 - 1 Aug 2024
reviewed on hcom
5 out of 5 stars
Family trip and a friends bday. Front desk staff all very friendly and accommodating. Service for breakfast & dinner fantastic, flexible to meet your dietary requirements. Food was very good. Martin is an exceptional server! They even surprised my friend for her bday with a cake and came to sing. Love the rustic and zen vibes- like tulum. Only improvement, rooms could use some upgrading. Will definitely recommend to friends/family.
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David
21 Jun 2024 - 29 Jun 2024
reviewed on expedia
5 out of 5 stars
Our family of 5 had the best experience at the hotel. The staff went above and beyond making sure we had everything we needed. The daily yoga was amazing. The bungalow , restaurant , and pool area was well maintained. The food was great and the whole family enjoyed themselves. It was our first visit to the area and we always felt safe on the property. The only downside was the area was isolated, where as we had to get a taxi to get to shopping or any off property location. Not a big deal though and it didn’t not ruin our stay at all.
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David
12 Aug 2023 - 18 Aug 2023
reviewed on orbitz
5 out of 5 stars
Amazing little gem outside of Playa. Great alternative to the mega resort all inclusive. Our family of 5 (3 kids under 12) thoroughly enjoyed our week here and hope to be back soon!
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Stacy
24 Jul 2023 - 28 Jul 2023
reviewed on orbitz
5 out of 5 stars
Can’t put into words how great this resort is, we stayed here for four nights. We traveled as a family and we felt so safe, far from home. We did run into a small issue but was solved right away by management! Not sure why this place isn’t a 5 star resort. Breakfast and dinner are a plus!
Room: We stayed in a cabin was very clean and well put together. The air conditioner works great, I wish the room had a bigger restroom it was very hard to change. This room didn’t have an TV, but the other rooms that are not cabins do. There were insects like ants and mosquitoes inside the room everytime you would open the door but nothing to bad. Other than that it was great we felt like we were out in the jungle and had our own space. Great for families!
Staff: Incredible staff, they go out their way just to make sure you are taken care of. Most of the staff were very friendly, there are some that are not. However the best member of the staff was Martin. He was always making sure we were taken care of. He was always making sure we had a bite. After a long trip, we got to the resort late, we weren’t sure if we were able to go get served because we got there late. He made sure we had something in our stomachs.
Overall a great experience, especially because u are so close to the beach. Only 20 minutes away from Playa del Carmen city section. Would totally visit again!
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David
12 Mar 2023 - 16 Mar 2023
reviewed on orbitz
5 out of 5 stars
Great staff. Really intimate location. Small and personal. Perfect for our small family. Quiet and immersed in the woods. They really created a great setting. Highly recommend if you want a peaceful relaxing stay. B
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Pat & Kitty
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
8 great days in Feb,2016. Nice rooms, very good food, great staff,
Perfect for couples of all ages and families with kids.
No loud night life, but Playa Del Carmen is 10 minutes away.
Nice beach and pool plus a great little bar near pool and beach
A
3 Aug 2024 - 7 Aug 2024
reviewed on hcom
4 out of 5 stars
Nice quiet hotel good for family and small children. Good and safe place to stay.
Excessive tipping culture after every meal and service which can account for a hefty sum. Rigged monopoly overpriced taxi system associated with the hotel. Outdated meals and not the best drinks I’ve had in Mexico.
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Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
My husband and I really enjoyed our stay. We were referred there by some family. We are definitely going back. The bungalows were perfect. The staff was amazing. Everyone really went above and beyond to make our stay enjoyable and relaxing . we went a car to go to see tulum and a cenote. It was affordable and not hard to find those places. Would recommend renting a car .