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Balkón Boutique Hotel

8/10 Good
(32 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

An outdoor pool, a rooftop terrace, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a 24-hour front desk, and tour/ticket assistance are onsite.

Nearby attractions

Located near a private beach, Balkón Boutique Hotel is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair-accessible path to elevator

Things to do

Bicycle rentals
Outdoor pool

Outdoor

Beach loungers
Beach umbrellas
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Rooftop terrace

Conveniences

Elevator
Water dispenser

More

Beach towels
Communal living room
Designated smoking areas
Renovated entire property - november 2021
Romance packages available
Shared microwave

Nearest Airports

Airplane
Cozumel International Airport
20 km from this hotel
Cancun International Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for Balkón Boutique Hotel
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1 out of 5 stars

1 reviews

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We have selected a sample of reviews which reflect what families have said about Balkón Boutique Hotel

Latest reviews (1)

K

Kristy Perez-naranj

29 Jun 2022 - 3 Jul 2022
reviewed on hcom

1 out of 5 stars

The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
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