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Antera Hotel & Residences

3 1/2 star hotel
Kids stay free
9/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (29)

generated by AI based on family reviews

Overview

Antera Hotel & Residences is a great option for families, offering spacious family rooms with multiple bedrooms and bathrooms, as well as kitchens and living spaces. The hotel's excellent location puts you within walking distance of the beach, shops, restaurants, and nightlife, while still providing a safe and comfortable environment. Families will also appreciate the convenient amenities such as the pool and the availability of laundry facilities. While some street noise is possible, many guests found the rooms quiet enough for a good night's sleep.

Guest highlights

The spacious family rooms with multiple bedrooms and bathrooms
The convenient location near the beach, shops, restaurants, and nightlife
The hotel's safety and security
The available amenities such as the pool and laundry facilities

About the hotel

Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite. Change of towels is available on request.

Nearby attractions

Located near the beach, Antera Hotel & Residences is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach.

Popular amenities

Family friendly

2 outdoor pools
Free cribs/infant beds

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants
Cooked-to-order breakfast available for a fee daily 7:00 am–11:30 am: usd 14 per person

Spa

Massages

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

2 outdoor pools
Spa tub

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator
Front-desk safe

More

Beach towels
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Cozumel International Airport
19 km from this hotel
Cancun International Airport
50 km from this hotel
map

Reviews that mention...

Family Reviews

for Antera Hotel & Residences
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

29 reviews

Review data

5 star reviews

69%

4 star reviews

21%

3 star reviews

3%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Antera Hotel & Residences

Showing 1 - 10 of 29 reviews

Latest reviews (29)

O

Oumy

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

1 out of 5 stars

It’s not like we had a choice after being tricked to book for a room then they told us we had to pay an additional $40 for the children . We were not able to make a cancellation to get our money back.The staff were rude with an attitude. They were even talking about us negatively in Spanish. The room was not as advertised. The TV was not working, The pool was also not “working”. We had to ask them to come and fix the AC. We were not able to sleep until 4 am because of the loudness. The music playing was outrageous, it felt like a concert in our room. The advertisement was very misleading. Be careful when booking for this facility
J

Jeimy

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Great place! Stayed with my family 5 total and everything was extremely comfortable and extremely clean. The staff was amazing! It's locared right on 10th and so many restaurants, bars, the ocean and 5th. The streets get very noisy at night but the glass is blocks off most of the noise. I would definately recommend and come back!!
E

Erika

11 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

The security of the place made my family felt safe to go shopping around at any time of the day. The property is in excellent location from clubs, restaurants, shopping, transportation, Beach. The hospitality of everyone just made me felt like home😍 Thank you for hospitable 5 night stay!
R

Raphael

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

4 out of 5 stars

Antera was perfect for what my family needed. Walking distance to the beach, safe, lots of shops and restaurants close by, nightlife, and close to Xcaret park. We had to wait until 3pm to get our room but that’s check-in.
E

Eran

14 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

Great stay at this hotel and family room size was very large, 2 large bedrooms with 2 Well appointed bathrooms, kitchen and living space. Will definitely stay here in the future.
J

Julie

18 Mar 2024 - 25 Mar 2024
reviewed on expedia

4 out of 5 stars

Great location. Pool was nice. Grateful we could shower with later departure. Kitchen was pretty well stocked. Glad it had laundry. One older security guard was super kind. Good for families. Beach very close.
S

Sandra

13 Mar 2024 - 20 Mar 2024
reviewed on expedia

4 out of 5 stars

Great for families
J

Julie

16 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

We had a great stay at this property. Check in was easy, as was the self parking. We stayed in the family apartment and had plenty of space and loved the rooftop terrace. The location was also great, and was in close proximity to the ferry, beach, bars, restaurants, and shopping - all within walking distance. We would stay here again.
K

Katia

18 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

Antera was a great option for us. The apartment was super comfortable the only down is that the main room does not have a lock so no privacy with kids i think everyone will understand. Very clean, super near the 5th avenue. We have the 012 room no problem with noise, very quiet room. the pool was great too, they have two pools. The bar and spa staff are very friendly. Safe parking circulation area is bit small so dont rent a big. vehicle. The breakfast is OK they have decnet options to choose. I definitely recommend here.
N

Natalie

2 Nov 2023 - 7 Nov 2023
reviewed on expedia

5 out of 5 stars

My husband and I enjoyed the convenience of hotel restaurants that had great food . And the rooftop pool just wish that the rooftop bar and lobby bar were open around the clock . We sleep very good even with the club down the street playing loud music we sleep like a baby . The bed was so comfortable I forgot to ask the brand of the bed and pillows . We will come back and our friends enjoyed there selves . We celebrated my husband 50Th birthday. Hotel even offer umbrella it rain off and on that was great . Cant wait to come back .
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