Hotel Cielo

About the hotel

When you stay at this beach hotel you can enjoy umbrellas and free beach club nearby.

Nearby attractions

Hotel Cielo is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is on the Strip and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Scuba diving and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Popular amenities

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 restaurant

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Upper floors accessible by stairs only

Things to do

Access to nearby health club

Ecotours

Outdoor

Beach umbrellas

Rooftop terrace

Conveniences

Front-desk safe

More

Beach towels

Smoke-free property

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Nearest Airports

Cozumel International Airport

19 km from this hotel

Cancun International Airport

50 km from this hotel

Reviews that mention...

All reviews (1)staff (1)

Family Reviews

for Hotel Cielo

2 out of 5 stars

1 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

100%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Cielo

Latest reviews (1)

G

Gumercindo

6 Apr 2023 - 8 Apr 2023

reviewed on hcom

2 out of 5 stars

The service was good no complains there. There were roaches in our room. Very disappointed because this hotel had 4.5 stars when I looked it up. This is definitely not a family friendly area. It is loud outside lots of noise, people music till passed 3am.