Oh! Cancun The Urban Oasis

This was listed as an adult only hotel and it allows children. Staff have limited knowledge of English. Would not recommend hotel for people with mobility issues. Excellent cleanliness. Resort does not need a lifeguard no more than 6-8 people in pool at one time and lifeguard does not work weekends. Most people use this hotel as a stop over for a night or 2. Hotel security is good. Security were telling people not to smoke around pool area but yet there were ashtrays and signs saying not to smoke. Restaurant service was just ok - nothing exceptional as previous reviews had commented on certain staff. The is no entertainment or karaoke - just pool side music. No place at hotel to change money. Laundry mat across the street, large Walmart style store a block away, Mexican market about 2 blocks away with shops and restaurants, casino across the street, Go Mart across the street, large mall 10 minute walk away, easy access to buses to take you to hotel zone and beach. Sports bar and room service at hotel not open. Rooms, pool and pool side, and cleanliness were awesome. Restaurant lunch menu meals were good and decently priced. Front desk staff were not friendly or helpful and need to work on their English. Bell service and excursion staff were good. I feel there was enough restaurant and bar staff but they were not working efficiently as a team. They should have had 1 person doing coffee, 1 person bussing tables, 1 resetting tables.