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Suites Malecon Cancun

3 1/2 star hotel
8/10 Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

This hotel features an outdoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Located near the boardwalk, Suites Malecon Cancun is in Downtown Cancun neighborhood and is connected to a shopping center. Shoppers can check out Plaza Las Americas, while everyone can enjoy the natural beauty of Tortuga Beach and Delfines Beach. Looking to enjoy an event or a game while in town? See what's going on at Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Access to nearby outdoor pool
Microwave
Outdoor pool

Wifi

Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Access to nearby outdoor pool
Bicycle rentals
Fitness center
Outdoor pool

Outdoor

Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Cancun International Airport
14 km from this hotel
Cozumel International Airport
71 km from this hotel
map

Reviews that mention...

Family Reviews

for Suites Malecon Cancun
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

40%

3 star reviews

0%

2 star reviews

20%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about Suites Malecon Cancun

Latest reviews (5)

K

Karen

27 Mar 2024 - 3 Apr 2024
reviewed on travelocity

4 out of 5 stars

This property offers a family experience with 1-2-3 apartments
S

Shota

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

4 out of 5 stars

The facility and its cleanliness was amazing. Thier only one weak point is too large facility to move round with a few checked-in luggage or kids. But all member of our team realy like this hotel. The water pressure and temperature also satisfied us.
A

Albert

5 Dec 2023 - 7 Dec 2023
reviewed on orbitz

1 out of 5 stars

The property was very clean, quiet, and safe. Too safe. No one was allowed in without checking in at the front gate. No one, not even family or friends were allowed in the hotel. No visitors allowed, not even in the lobby, No room service, no bellhop, no restaurants and no bar in the hotel. Not enough shade for those sunny and hot days by the pool. No tables and chairs for eating and drinking at poolside. You had to leave a $100 cash deposit for any damage done to the room. Nice hotel with a great view and good location but I wouldn't be back. One big concern, when checking out, our passports were missing from our room. They ended up being at the front desk. I was so relived that we found that I didn't even ask how they got there but, we swear we had them with us in the room. If we had left them behind at check-in why weren't they return to us immediately. Why would they be asking for a $100 deposit if they had our passports? This was very troubling.
S

Shadeequa

20 Feb 2023 - 21 Feb 2023
reviewed on orbitz

1 out of 5 stars

I never checked in tried to cancel due to an emergency . I had death in my family and I biked an emergency flight out . I need a refund for this trip
H

Hui

Invalid Date - Invalid Date
reviewed on hcom

2 out of 5 stars

My family stayed in this hotel for four nights. At the first night, I was locked in the bathroom for 1hour and 30 minutes without a proper explanation and apology. Stay away from it since you could find a better place for your money.
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