Ramada Encore by Wyndham Guadalajara Aeropuerto

Very welcoming and great service, always willing to help. Our family memeber booked a room for us a week before when arriving to mexico, we loved the service so much that we booked again on the way back to Chicago! We booked a room twice in a 8 days. Highly remmend. Their breakfast is amazing, they go above and beyond. They also take care of your vehicle while it is parked outside and they can facilitate transportation to and from the airport. Very affordable for everything they offer.

Very good place for family

We really enjoyed our stay here at encore. The beds were nice and clean. Well maintained bathrooms clean towels. The hand soap and shampoo was ok it could of been better. We got a great night sleep. The buffet breakfast was excellent. We would definitely stay here again. We would recommend to family and friends.

Lots of great amenities including a pool, pool and foosball tables, a gym plus excellent breakfast and unique wall paintings. Our family enjoyed our stay!

The desk clerk was not helpful and argumentative. When I explained that we had one less child in the party, he still charged for the additional person. Then, when we arrived to one of the two rooms he had issued a room key for a room already occupied. Though we booked two rooms, they were on opposite ends of the floor.

My family and I really enjoyed that hotel

5 mins to airport. Gated property, plenty of parking. Clean lobby, rooms, elevators. Food and drinks available on the first floor. Indoor pool, nice view. Now the bad stuff: We needed airport shuttle, front desk girl said the best departure time for us was fully booked so we were assigned to the one 30 mins earlier. When we woke up the next day and showed up at the lobby 5 mins before shuttle arrives, a different front desk girl said we don’t have seats on that shuttle any more because it’s fully booked. —- How could that be possible? We booked the shuttle just the night before, we have small children with us, we woke up 30 mins earlier (before 5am) just to be told that the seats assigned to us are no longer available? This is totally unfair and poorly handled. The front desk girl speaks English, the whole time she was talking to us, no “sorry” came from her mouth. She found us a “taxi” 10 mins later, it was a car without no taxi sign or Uber or anything, looks like a private car doing side jobs. I suggest this hotel stop advertising “shuttle” if they don’t have the capacity or procedure to handle all their guests. Also, hotel gave one free voucher for a drink in the bar. The older bar tender spoke perfect English and Spanish. When he saw me with a voucher, he gave me an attitude that he doesn’t want to deal with it. If this hotel allows their staff to treat guests using vouchers poorly, they should stop giving out the voucher.

Family and i had a pleasant stay , family friendly

The staff in the breakfast dining were taking a long time to attend us and same with dinner time i had to get up and get my own coffee because there was poor attendance, also another thing that I didn’t like was I didn’t have a mini cooler in my room I didn’t notice that it didn’t came with my room so I asked if could get one in my room for the reason of my baby’s milk and they told me that the mini coolers were only for the suites and that I had to keep my milk in the bar and come down and get it when I need it I was in the fourth floor so I didn’t like that idea because I didn’t want to wake up in the middle of the night to go downstairs to get milk so what I did I used their ice bucket to keep it cold but the ac was good the cleanliness was good the staff in the lobby were so polite

This is the second time we have stayed at this hotel my family loved it once again