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Hotel Media Luna.

2 1/2 star hotel
7.6/10 Good
(50 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This hotel features spa services, a 24-hour front desk, and free breakfast. WiFi in public areas is free.

Nearby attractions

Located in Tlaquepaque, Hotel Media Luna. is in the city center. Basilica de Zapopan and Hospicio Cabanas are local landmarks, and some of the area's attractions include Guadalajara Wax Museum and Acuario Michin. Parque Planetario and Selva Magica are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available daily 8:00 am–11:00 am

Spa

Massages

Guest services

24-hour front desk
Daily housekeeping

Accessibility

This property does not have elevators

Things to do

Spa services

Outdoor

Terrace

More

Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Guadalajara International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Media Luna.
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1 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Hotel Media Luna.

Latest reviews (1)

L

Lawrence

6 Feb 2023 - 10 Feb 2023
reviewed on expedia

1 out of 5 stars

I want to start with, I never leave reviews. However, I feel compelled to after staying at Hotel Media Luna. First, we chose this hotel based on the Expedia rating of 4.1 out of 5. Well, I wouldn't even give them a 2. Second, the rooms are incredibly small. You open the door and the door almost hits the bed. Also, you have to sit sideways on the toilet because the bathroom wall is so close. You almost have to go outside to change your mind. We actually had to move to 3 rooms because of issue that kept popping up. The first room the shower spit at you and no hot water. The second room, the electricity went out on that side of the hotel and they couldn't provide us a time when it would be fixed. The third room was right above the main plaza so sleeping was a problem until around 3am when the partying stopped. Keep in mind, we were the only guests at the hotel for the majority of our stay which was 4 nights. On the last day another couple arrived. To add insult to injury, the housekeeping asked us one of the days if she wanted us to clean the room? Unbelievable.. Needless to say, we will never stay at Hotel Media Luna again and we are warning all our friends and family.
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