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Holiday Inn Ciudad Juarez, an IHG Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(849 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn Ciudad Juarez receives positive feedback for its welcoming staff and excellent food. Many families have had positive experiences here, citing the cleanliness of the hotel and the enjoyment their children experienced during their stay. While some families have noted a lack of mini-fridges in the rooms, this is outweighed by the generally positive comments.

Guest highlights

Welcoming and friendly staff
Amazing food

About the hotel

A restaurant, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.

Nearby attractions

Located in Ciudad Juarez, Holiday Inn Ciudad Juarez is in a shopping district and near the airport. La Rodadora Espacio Interactivo and Paso del Norte Cultural Center are cultural highlights, and some of the area's activities can be experienced at El Paso Exploreum and The Woodhouse Day Spa - El Paso. Railroad and Transportation Museum and Insights Science Museum are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 restaurant
Continental breakfast available for a fee 7:00 am–11:00 am on weekdays and 7:00 am–11:00 am on weekends: mxn 250 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

Swimming pool

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Romance packages available

Nearest Airports

Airplane
Abraham Gonzalez International Airport
6 km from this hotel
El Paso International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Ciudad Juarez, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Ciudad Juarez, an IHG Hotel

Latest reviews (4)

C

Cesiah

10 Jun 2023 - 12 Jun 2023
reviewed on expedia

5 out of 5 stars

I absolutely love how welcoming the staff makes you feel. It’s always very clean and food is simply amazing. My children enjoy staying here.
H

Hector

30 Jun 2022 - 3 Jul 2022
reviewed on orbitz

1 out of 5 stars

Did not like all the party next door. Banging doors and fighting. Kept me my wife and my children up since 4 am. We will never return.
C

Citlaly

27 Apr 2022 - 28 Apr 2022
reviewed on orbitz

5 out of 5 stars

Everything was great except it does not have a mini fridge in the room. Having a baby, it is necessary to store baby formula or baby food but other than that it was perfect.
M

Miguel

9 Apr 2022 - 10 Apr 2022
reviewed on hcom

4 out of 5 stars

We only stayed there for one night, slept like babies as we didn’t hear any sound for any room next to ours. It was a good stay overall. I’ll definitely come back for another mini-vacation.
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