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The Ritz-Carlton, Kuala Lumpur

5 star hotel
Connecting rooms
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Golden Triangle neighborhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping center. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and National Zoo are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6:00 am–10:30 am: myr 65 for adults and myr 32.5 for children

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Accessibility

Grab bar in bathtub
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Outdoor pool
Sauna
Shopping

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Couples dining
Renovated entire property - february 2016
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Kuala Lumpur International Airport
45 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ritz-Carlton, Kuala Lumpur
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Kuala Lumpur

Latest reviews (2)

T

TERESA

9 Nov 2023 - 15 Nov 2023
reviewed on expedia

4 out of 5 stars

Comparing the Ritz in KL to that here in Perth was quite a different story. Obviously the Ritz in KL is getting a little dated. Carpet in our room was starting to lift and sometimes our towels were not taken away for cleaning. We were only on the 5th floor and I feel like this was the cheaper end. Would have been nice to stay on a higher level. The little dessert each night and slippers put by our bed sides were a nice little touch. Cleaning staff courteous and the pool was a dream. Some families do allow their children (under the age of 16) which is not permitted, to swim and scream and make a lot of noise to those who prefer the quiet. There are 2 pools and families should take note of the sign and adhere to it with their little children. Otherwise I would come back again. Thank you
R

Raihana

14 Jun 2022 - 17 Jun 2022
reviewed on hcom

5 out of 5 stars

RCKL was a wonderful stay for my family even though it caters more to business clients.
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