Alila Bangsar, Kuala Lumpur

Beautiful hotel and room, great for honey mooners or couples. There's no locks on the toilets so not for staying with children. Michelin 2024 french restaurant which I heard is fantastic. Carpark is 5 RM per hour. Located near a LRT, one stop from Sentral LRT. You could take the LRT to Bukit Bintang. Free flow of cassava chips, muruku and nuts, flower tea and coffee at each level of room. However, I saw a tiny just born baby cockroach on my last night which I killed. Felt the toilet sink's drainage was a bit slow. And the toilet bowl smelt a bit of urine after the first day. So I suspect the flushing and design of it could be better. Shampoo, soap, conditioner and body lotion smelt like wild flowers, very lovely. The toilet smelt of thyme when we first arrived. The bed was very comfortable. Air con was adjustable up or down. Would I stay here again? Possibly. There's both pros and cons..

To review this stay I have to split into 2 parts. 1) Look and feel ( physical ) 2) Tone and manner ( intangible ) 1) The property is indeed very cosy and gives an earthy vibe.It put my family and me at ease upon entering. From level 1 to level 41, we felt comfortable and relaxed.Upon collecting our key cards, and proceeding to our room on level 37, we felt welcome and at ease in our surroundings.The room was superb.It's one of those rooms where you actually look forward to spending time in .I have travelled for work and leusure , and by far this property is 1 of the better ones. The swimming pool was located such that it was outdoors but shielded by the property itself . The surrounding estate is nothing to shout about, but it's a good quiet neighbourhood. 2) The staff are warm and friendly.Many a time when I check into a hotel and instructions are given, they seem authoritative. Not here.The staff ( young gentleman )who explained things to me, for my check in on 3 December about 6pm, he seemed really happy to be there.He gave the vibe of actually wanting us to have a good and relaxed time here. So did the welcoming party at botanico for bfast ! Happy staff means management are doing things right ! The cleaners were polite and very friendly. Overall this is 1 of the best experiences I've had overseas so far. As a traveler I value staff interactions more than what the property can offer. Alila Bangsar has exceeded my expectations for an exceptional hotel stay. Good job !