Kimpton Shinjuku Tokyo, an IHG Hotel

Nothing to fault. Great modern boutique hotel. Good size clean rooms. Staff are friendly and helpful. Returned to the hotel on our last day after 10 days travelling Japan and staff welcomed you back like family. Although no in the centre of Shinjuko, it's a 10-15 minute easy walk.

Rented 2 suites for 3 nights w my family. The rooms were exceptional. Very comfortable beds, beautiful bathrooms. The hotel must be new soncevevery aspect ofbthe rooms are modern and spotless. Probably one of the better hotels Ive ever stayed at.

The highest rating was awarded due to the incredible superb level of staff. They were wonderful: Alessandro should run the entire hotel!!! He alone made each of our evening noteworthy and provided endless assistance on ALL levels: locating superb dinner locations, calling taxis etc.!! The kitchen staff were superb and became almost "family," and the room staff were superb. The negative side dealt with the incredibly small size of the room and the fact English channels were NOT available except for "news" networks. Positively LOVED the fact that the entire hotel AND restaurant were "pet" friendly!!!!!