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The Tokyo Station Hotel
4 1/2 star hotel
9.8/10 Exceptional
(1003 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
The Tokyo Station Hotel is a luxurious and family-friendly hotel, perfectly situated near Tokyo Station. Families will appreciate the spacious rooms, the large bathrooms with extensive amenities, and the hotel's convenient location for exploring Tokyo and taking day trips. The exceptional staff provides outstanding service, including assistance with luggage. While perhaps more suited for families with teens or older children, the breakfast buffet is a highlight for many.
Guest highlights
The exceptional service from the friendly and helpful staff, including assistance with luggage and a meet and greet service at the train station.
The spacious rooms and large bathrooms with extensive amenities such as pajamas (including children's sizes).
The central location, perfect for exploring Tokyo and day trips.
The delicious breakfast buffet.
About the hotel
Along with 6 restaurants, this hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, self parking, and spa services are onsite.
Nearby attractions
The Tokyo Station Hotel is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. Tokyo Imperial Palace is a notable landmark and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Ueno Zoo and Hanayashiki Amusement Park are also worth visiting.
Popular amenities
Family friendly
Laundry facilities
Refrigerator
Soundproofed rooms
Wifi
Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet
Food and drink
2 bars/lounges
6 restaurants and 2 coffee shops
Buffet breakfast available for a fee daily 6:30 am–10:30 am: jpy 5250 for adults and jpy 2625 for children
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Things to do
Fitness center
Conveniences
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
More
Designated smoking areas
Nearest Airports
Tokyo International Airport
15 km from this hotel
Narita International Airport
57 km from this hotel
Reviews that mention...
Family Reviews
for The Tokyo Station Hotel
5 out of 5 stars
7 reviews
Review data
5 star reviews
- 86%
4 star reviews
- 14%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about The Tokyo Station Hotel
Latest reviews (7)
A
Andrew
25 May 2024 - 29 May 2024
reviewed on expedia
5 out of 5 stars
The hotel was very helpful and sent someone to meet my family at the Shinkansen train platform to help with luggage.
N
Nicole
28 Jun 2023 - 30 Jun 2023
reviewed on expedia
5 out of 5 stars
My family enjoyed our stay at this hotel. Staff were super friendly and the space was very clean. It doesn't seem suitable for younger kids as it seems more for adults or teen years. Our family loved the breakfast buffet as well as the hotel's central location to everything. Walking around was easy!
W
WS
2 Aug 2023 - 4 Aug 2023
reviewed on expedia
4 out of 5 stars
Big room and clean, recommend for family stay.
H
Hillary Ann
22 Jul 2023 - 30 Jul 2023
reviewed on orbitz
5 out of 5 stars
Stayed with 2 children and loved this luxury hotel with Japanese toilet, welcome chocolates, lovely view of activity outside station, friendly and helpful staff, spacious room, and everything a traveler needs after a long day of sightseeing! We felt like royalty with the staff rushing to help with luggage and bowing as we entered the lobby daily. Everything was perfect and as expected for a beautiful property. I would stay there again or recommend to my traveling family. It is a great location to explore Tokyo as well as take day trips.
Bathroom was large with extensive amenities. Nice sitting area to relax. Pajamas (even kid sizes) were provided! I can’t imagine nicer for the price. It was a good value.
W
Woon Kit
9 Apr 2023 - 16 Apr 2023
reviewed on hcom
5 out of 5 stars
Amazing Hotel. High ceilings, majestic and family friendly.
Perfect central location to access trains. Tokyo Station itself provides so many services and food galore!
Y
Yolanda
6 Apr 2023 - 7 Apr 2023
reviewed on hcom
5 out of 5 stars
Great service, and a perfect stay in Tokyo.
I have recomended the hotel to all my friends and family.
C
Chloe
22 Mar 2023 - 26 Mar 2023
reviewed on orbitz
5 out of 5 stars
It's a well and truly luxury hotel at a great location, I mean you can't get closer to a main transport hub than this. NEX from Narita took apex 50 mins and we are at our hotel, no need to lug our bags navigating different stations is such selling point.
We stayed a week as a family of four, laundry can get quite expensive as there's no coin laundry, the only option is hotel same day laundry service (collected by 10am and ready by 6pm same day). So be prepared.
My husband and I also loved the A Spa down at the basement level. It's not part of the hotel but guests can spend 2000 yen per visit to use the sauna and hot spring pools. We went every single night, well worth the money!
If we ever travel back to Tokyo this is the only hotel I'll stay in.
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