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Shangri-La Tokyo

5 star hotel
Kids stay free
9.6/10 Exceptional
(515 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

In the entertainment district, Shangri-La Tokyo is in Chiyoda, a walkable area in Tokyo with good shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Children's books
Children's dinnerware
Children's games
Children's toys
Dvd player
In-room child care (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:30 am–10 am on weekdays and 6:30 am–10:30 am on weekends: jpy 3000-5500 per person

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Free bicycle rentals
Full-service spa
Indoor pool
Lifeguards on site
Sauna
Spa tub
Steam room

Outdoor

Lifeguards on site

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Tokyo International Airport
15 km from this hotel
Narita International Airport
57 km from this hotel
map

Reviews that mention...

Family Reviews

for Shangri-La Tokyo
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shangri-La Tokyo

Latest reviews (2)

P

Pang Yuen

12 Jan 2020 - 16 Jan 2020
reviewed on hcom

5 out of 5 stars

it was a very nice stay in Shangri-La Tokyo especially our family enjoyed a lot the service in Horizon Floor as well as lobby floor restaurant Piacere.
C

Chris

2 Jan 2020 - 3 Jan 2020
reviewed on hcom

5 out of 5 stars

Amazing as always. Even shipped some bracelets my family left in one of the robe pockets.
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