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Hotel Granvia Kyoto

4 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(1304 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Hotel Granvia Kyoto is a luxurious hotel in a fantastic location, perfect for families. The hotel offers spacious family rooms, and guests consistently praise the excellent breakfast. While the pool and gym have some restrictions on access and usage times, the exceptional service and convenient location make it a desirable choice for many.

Guest highlights

Spacious family rooms (with four beds)
The excellent breakfast
The hotel's exceptionally helpful and friendly staff who went above and beyond to assist a family member in a wheelchair, including transporting all luggage to the room.

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Central Kyoto neighborhood, Hotel Granvia Kyoto is connected to a shopping center. Kyoto National Museum and Kyoto Railway Museum are cultural highlights, and some of the area's landmarks include Nishihonganji Temple and Sanjusangendo Temple. Looking to enjoy an event or a game while in town? See what's happening at Nishikyogoku Athletic Stadium or Kyoto Racecourse. Guests appreciate the hotel's convenience to public transportation: Gojo Station is 10 minutes by foot.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 am–10:00 am: jpy 3200 per person
Room service available

Spa

Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airports

Airplane
Osaka International Airport
37 km from this hotel
Kansai International Airport
78 km from this hotel
Chubu Centrair International Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Granvia Kyoto
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Granvia Kyoto

Latest reviews (6)

F

Francesca

18 Jul 2024 - 20 Jul 2024
reviewed on hcom

4 out of 5 stars

Luxurious feeling hotel in a great location, with comfortable rooms and bathrooms. Spacious by Japanese standards. Breakfast was very good. However, the pool and gym facilities and their regulations really let the hotel down. The gym is not free to hotel guests! There is a daily fee per person. Children are only allowed in from 7am-9am, the pool is lane swimming only and you must wear a swimming cap. You cannot use your phone by the pool, and the other rules go on and on. Altogether it was a very disappointing experience as I had chosen the hotel because of the swimming pool with a family.
D

Donna

9 Jun 2024 - 13 Jun 2024
reviewed on expedia

4 out of 5 stars

The family room with 4 beds is handy with a family of 4. Needs adequate Lighting. It’s nice that it’s close to everything.
E

ERIN

17 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

Located at the station, lovely room, clean, the best breaky we’ve had in Japan, only downside was you couldn’t use the pool without paying and only at certain times of the day 7-9am for children, very inconvenient and disappointing.
K

Kaoru

6 Nov 2023 - 7 Nov 2023
reviewed on expedia

5 out of 5 stars

Everything is great except a small step between the bathroom and the room. Tripping hazard especially for the senior or children.
D

Daniella

24 Sept 2023 - 25 Sept 2023
reviewed on orbitz

4 out of 5 stars

The lobby and facilities are great, the room itself is very spacious (family room) but you could tell the carpet needed a good clean (it was vacuumed but still old and dirty). We also had a really dirty couch in the room with stains which really needed to be steam cleaned or replaced. Showers and bathroom were very nice, spacious and clean.
J

Jennifer

9 Jun 2023 - 11 Jun 2023
reviewed on hcom

5 out of 5 stars

We had a large family group go to Japan for a total of 10 days. One of the elderly family members started having a difficult time physically and by the time we got to Kyoto was in need of a wheelchair. The Hotel staff immediately got her wheelchair, and additionally took all of our luggage upstairs to our room for us - for 12 people! I’m talking three carts full of luggage! In my 40 some years, I have never received such amazing service.
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