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Hotel Alessandra

2 star hotel
Kids stay free
9/10 Excellent
(687 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Hotel Alessandra is a family-run hotel in Florence that provides a warm and welcoming atmosphere. Guests consistently praise the exceptional friendliness and helpfulness of the staff, who go above and beyond to assist with things like recommending and booking restaurants or assisting with transport. The hotel's central location makes it easy to explore all that Florence has to offer, with many attractions within walking distance. While specific amenities like pools or kids' menus aren't mentioned in reviews, the emphasis is on the personal service and comfortable atmosphere. The hotel has spacious rooms with nice bathrooms, providing a comfortable stay for families.

Guest highlights

The exceptional friendliness and helpfulness of the staff, who go above and beyond to make guests feel welcome and assist with recommendations and bookings.
The hotel's central location, making it easy to walk to many attractions and restaurants.
The spacious rooms and comfortable atmosphere.
The personal touch and feeling of being treated like family.

About the hotel

A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a library, and tour/ticket assistance.

Nearby attractions

Hotel Alessandra is located in Duomo, a neighborhood in Florence, and is near a train station and on a river. Salvatore Ferragamo Museum and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Basilica of Santa Maria Novella and Pitti Palace. Galileo Museum - Institute and Museum of the History of Science and Boboli Gardens are also worth visiting. Spend some time exploring the area's activities, including winery tours. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Continental breakfast available for a fee daily 7:30 am–9:30 am: eur 10 for adults and eur 10 for children
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Conveniences

Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Florence Peretola Airport
6 km from this hotel
Pisa International Airport
69 km from this hotel
Bologna Guglielmo Marconi Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Alessandra
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Alessandra

Latest reviews (7)

S

Sheila

29 Jun 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

My husband and I stayed at the amazing Hotel Alessandra for 10 fantastic nights and cannot wait to return for another visit. The rooms in this unique historic building are beautifully appointed and the hotel is situated close to many key locations. Each member of the Hotel Alessandra staff treated us with warmth and grace. The owner, Andrea, made us feel like family. We love, love, love this hotel!
b

bruce

2 Jun 2024 - 5 Jun 2024
reviewed on expedia

5 out of 5 stars

Excellent family owned hotel.Nothing was too much trouble for the friendly staff from order taxis to recommending and booking restaurants. Made too feel at home.
M

Mana

7 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

Amazing place! The staff was amazing. Feels like you’re part of the family. Gave us great restaurant recommendations. Very friendly and location is perfect. Everything within walking distance. If ever I’m back in Florence, I will definitely be staying there again.
a

anita

7 Sept 2023 - 10 Sept 2023
reviewed on travelocity

5 out of 5 stars

Best stay ever! Every morning we woke in this gorgeous hotel, rich with historic detail and character, thankful that we found it. We would throw open the shutters and look to the narrow stone street below where horse and carriages clip-clopped by and people milled in and out of trattorias and shops. The family who own and operate this hotel were warm, welcoming and treated us like an extension of their own. When I'd pop down to the desk to ask if I could borrow wine glasses from the lounge to take up to the rooftop terrace I was invariably told "Of course, this is your house!" Also, dining recommendations, all within a short walk, were excellent. The location is perfect for accessing all the sites, and the Arno river is just one street away--you can see it--and a bell tower--from the rooftop terrace. A note--the lift for those with luggage or mobility issues is accessible only after walking up two short flights of stairs. Absolutely loved our stay here, and if we return to Florence would not consider staying anywhere else.
L

Luisa

25 Jul 2023 - 28 Jul 2023
reviewed on travelocity

5 out of 5 stars

Staff was awesome! Owner Andrea and Monti were so helpful, they took care of us, took care of our car as we didnt know where to park, they gave us recommendations, and basically we felt very well looked after. Monti especially, went above and beyond. At breakfast Tisha was so nice ...we felt really welcomed. Miss them all....we would definitely stay there again...Ciao amore...we miss you, Luisa and Ivo and family
J

Jane

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Spent 10 days in Italy, A few days in Florence and it was the Best. Special shout out to Monti who went out of his way to make me and my family welcomed. Can’t wait to return!!
K

Kelly

2 May 2022 - 5 May 2022
reviewed on hcom

5 out of 5 stars

We had an absolutely amazing time at this hotel. The location is fabulous and the staff was amazing. Especially Monty, who treated us like family (or better!). Would come back and stay again immediately if I could. Big triple room with nice bathroom and view of the street. Can't speak highly enough of this place!
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