Hotel Britannia

I wouldn’t say this is a 4* hotel it’s quite dated in its decor & would benefit from modernisation in furnishings, some of the furniture looked worn making the chair/foot stool seats look dirty, room was otherwise clean and staff very friendly. Outside of the hotel there were groups of kids across the road every night which could be unnerving when arriving back to the hotel in the evening, location good for station/metro and main attractions about 15/20mins walk away

We’re from Texas and stayed 7 nights in the junior suite. Y’all, this hotel was PERFECT. It was very clean, and the staff was incredible. When my credit card got declined (my bank flagged it as a fraudulent charge), they notified me right away and I got it authorized the same day. Needless to say, I was panicking. They even called me back to let me know we were good to go. It’s a historic hotel, about 160 years old, and has been maintained very nicely. Our room appeared to have been cleaned in detail; there wasn’t even any dust on any surfaces, and there was literally no grime. There was no deteriorated surfaces or fabrics, and nothing ragged. I’m a little bit of a clean freak, and I felt comfortable allowing my 23-month old son play in the floor regularly. Even walking around in his socks, they were still fairly clean on the bottom. The elevator is TINY, but remember, it’s a historic hotel and it’s the largest they were allowed to have. But staff brought our luggage to the 4th floor for us and also kept our stroller stored near the front desk, and kindly brought it out to us as we were leaving, usually at least 2x per day. Breakfast was really delicious, and staff asks if you would also like coffee. Again, we stayed here for 7 nights and had breakfast 4 mornings. The breakfast menu doesn’t change, but it’s a buffet style. It was really convenient to head down and have breakfast each morning.

This hotel took care of my family and I. They were extremely helpful in helping us get around to the train station or to the airport. We also loved how close it was to the Trevi fountain. My family and I had no concerns at all with the hotel.