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Intercontinental Real Santo Domingo, an IHG Hotel

5 star hotel
Connecting rooms
9.6/10 Exceptional
(621 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.

Nearby attractions

Intercontinental Real Santo Domingo, an IHG Hotel is located in Downtown Santo Domingo, a neighborhood in Santo Domingo, and is in the entertainment district. Notable landmarks in the area include National Palace and Cathedral of Santo Domingo, and travelers wishing to experience a bit of culture can try National Museum. Looking to enjoy an event or a game while in town? See what's going on at Centro Olimpico. Guests appreciate the hotel's location for the nightlife.

Popular amenities

Family friendly

Art supplies
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges, 1 swim-up bar and 1 poolside bar
3 restaurants
Full breakfast available for a fee daily 6 am–10 am: usd 10-40 for adults and usd 5-30 for children
Room service available

Spa

6 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

2 spa tubs
24-hour health club
Full-service spa
Golfing
Outdoor pool
Sauna
Shopping
Steam room

Outdoor

Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Las Americas International Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Intercontinental Real Santo Domingo, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Intercontinental Real Santo Domingo, an IHG Hotel

Latest reviews (2)

I

Ingrid

11 Nov 2023 - 12 Nov 2023
reviewed on expedia

5 out of 5 stars

Enjoyed the stay and kids loved the pool. The room and amenities and staff were awesome
v

vladimir

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

3 out of 5 stars

I travel to the Dominican Republic very frequently on Business. One of my favorite places has always been the Intercontinental hotel. The staff has always been wonderful. But on this occasion the front office manager Olaine Morillo was extremely rude and very unpolite. She would not allow my wife to even finish a sentence or express our dissatisfaction with the fact that Ms. Morillo attempted to sell us an additional room to accommodate our two minor children because according to her the rooms capacity was only 4 people. After a few exchanges MS. Morillo offred us the option to pay an additional fee of $30.00 per person to stay in the same two rooms that we had already booked. We were more comfortable with this option that should of been offered initially. Olaine Morillo offered us to pay an additional $435.00 to upgrade to connecting rooms and adding an additional room. While the issue was solved with $60.00. This was the first and only negative experience at the Intercontinental. Very poor attitude and behavior on the part of the front office manager.
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